Patient Services Specialist - Patient Access

at  Providence

DESCRIPTION

The ministry’s primary representative for all financial concerns of our patients. Provides all services needed to resolve a patient’s financial needs, without referring the patient to another specialist (except in highly unique situations). Performs all financial clearance functions, including insurance verification, authorization, benefit analysis, financial counseling, and initial financial application completion. Understands all components of patient accounting and provides assistance with any billing or collection issue. Performs all pre-registration and registration functions for patients. Conducts patient interviews, explains hospital policies, collects patient liabilities and financially clears the patient prior to or at the time of service. Provides financial counseling when appropriate. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters.
Providence caregivers are not simply valued – they’re invaluable. Join our team at NorCal HealthConnect and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• 2 years Hospital experience specific to patient registration, insurance verification, financial counseling or Business Office.
• Patient Access systems application experience.
• Experience utilizing medical terminology in job setting.

PREFERRED QUALIFICATIONS:

• Associate’s Degree in Health Care or Business Administration.
• Experience with MEDITECH system.

Please refer the Job description for details