Payment Lifecycle Vice President

at  JPMorgan Chase Co

JOB DESCRIPTION

Explore the new opportunity in Payments Operations Team and boost your career at J.P.Morgan!
As a Payment Operations Vice President, you will help influence the future strategy of Payments and you will be a sole contributor role reporting to the Bournemouth Payments Lead but with influence and responsibility to the wider Payments strategic change agenda.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Seasoned experience in financial services role
• Experience in Payments Operations related role
• SME (Subject Matter Expert) level knowledge of JPMorgan Payment platforms, processes and Client expectations
• Relationship building and influencing skills
• Organisational skills and time management
• Strong ability to effectively communicate with all stakeholders
• Sound understanding of Operational Payments Processes
• People management
• Project management skills
• Risk mindset
• Self-motivated, driven to learn and to achieve targets and deliverables

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

• Provides and coordinates subject matter expertise related to strategic payment process change
• Develops operational requirement inventory to support the strategic payment platform build out
• Acts as Ops point person to support coordination with Strategic Product development groups (example: FTS payment platform modernization, UAE expansion)
• Partners with all ops location leads and process leads to ensure resiliency oversight and plan is developed and monitored at all times
• Supports incident management process as it relates to resiliency plan leveraging embedded resiliency tools and plans
• Influence and support program regarding the innovation agenda within Payment Operations
• Supports and coaches the Payments team located in Bournemouth and partner with partner site leads in India and the Philippines as well as day to day leads in Bournemouth as required
• Drives the risk, controls and innovation agendas as required including incident write ups, partnership with operational controls on root cause remediation plans against thematic issues / trends
• Drives the client experience through strong partnerships and process improvements:
• Builds strong networks with key stakeholder groups across the Payments structure and also cross lines of business