Payments Reconciliation Analyst

at  ThinkMarkets

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.
We are expanding our global workforce in Dubai and seeking a Reconciliation Analyst to join our team. Reporting directly to the Head of Merchant Services and Payments, you will be responsible for daily, monthly and ad hoc reporting related to client deposits/withdrawals and third-party settlements.

REQUIREMENTS:

• Minimum 3 years of Payment Reconciliation Analyst experience within the financial or Forex sector (preferred)
• Bachelor’s degree in finance, accounting, or related field.
• Strong understanding of financial principles and accounting concepts.
• Proficiency in using financial software and tools, such as Excel, QuickBooks, or SAP.
• Excellent analytical skills with the ability to interpret complex financial data.
• Detail-oriented mindset with a focus on accuracy and precision.
• Effective communication skills, both verbal and written.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Microsoft office proficiency, especially in Excel.
• Tableau experience preferred.
• Working knowledge of PSP back offices and banking (preferred).

• Conduct daily, weekly, and monthly reconciliations of financial data across various platforms and systems.
• Identify and investigate discrepancies between internal records, bank statements, and other financial documents.
• Collaborate with cross-functional teams to resolve discrepancies and implement corrective actions.
• Develop and maintain reconciliation procedures and documentation to ensure compliance with regulatory standards and internal policies.
• Analyze trends and patterns in reconciliation data to identify potential risks and opportunities for process improvement.
• Assist in the preparation of financial reports and statements by providing accurate reconciliation data.
• Communicate effectively with internal stakeholders to provide updates on reconciliation activities and address any concerns or inquiries.
• Meet and exceed KPIs and SLAs set by management.
• Provide ongoing feedback to management and contribute to Group initiatives.
• Adhere to policies, guidelines, procedures, and training plans.
• Manage escalations to senior managers as appropriate.