PCN Manager

at  Whaddon Healthcare

Main Duties and Responsibilities The following are the core responsibilities of the PCN Manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Finance Monitor and check the accuracy of any submissions for PCN services and contractual requirements on behalf of the PCN and ensure member practices are monitoring their enhanced services to avoid underpayment. Ensure financial risks are identified and appropriate action taken.
Monitor expenditure, plan and monitor income and cash flow to ensure that income is maximised and that funds are available as required and practice allocation of resources is fair and equitable. Present financial plans, strategic goals and any monitoring information and report to the Partners on a [quarterly/monthly] basis depending on the needs and scope of the work. Operations Work closely with the relevant teams and practices to support network implementation and standardisation of agreed service change, contracts, policies, pathways, and quality improvement whilst acting as the point of contact for practice managers regarding delivery of a PCN project/schemes. Manage any existing contracts and services.
Ensure compliance of any contractual requirements linked to ARRS roles. Ensure best practice is followed in maintaining both professional and clinical standards. Work in close partnership with clinical leaders to deliver quality service, performance targets and KPIs. Ensure effective governance is in place to ensure quality, safety and manage risk.
Achieving agreed performance measures and objectives, maximising opportunities. Accountable for all projects designated to the role and to ensure patient safety and quality of care is always considered and establish necessary monitoring and tracking processes. Prepare service level agreements as required. Collate feedback/analysis data on behalf of the PCN to report to the ICB.
Co-ordinate the delivery of enhanced services and other service submissions on behalf of the PCN. Represent PCN at stakeholder meetings. Ensure the PCNs compliance with GDPR along with other relevant legislation and professional standards from GMC/BMA and LMC guidance. Review any latest guidance and to liaise with the board to ensure that all are aware of and conform to NHS E, NICE, CQC requirements.
Manage risks and issues with supporting outcomes. These are to be reported to the PCN Clinical Director. HR Oversee recruitment and selection processes, including job postings, candidate screening, interviews, and on-boarding of ARRS staff. Ensure compliance with ARRS training, employment laws, regulations, and company policies.
Handle employee grievances, disciplinary actions, and terminations in a fair and consistent manner. Help staff within the PCN to understand and support the delivery of its strategic objectives and outcomes framework. Undertake all mandatory training and induction programmes. Communications Build and maintain solid relationships with internal and external stakeholders to better develop, coordinate, direct, and facilitate high quality communications

Please refer the Job description for details