People and Culture Business Partner

at  Headwaters Health Care Centre

HEADWATERS HEALTH CARE CENTRE. ONE COMMUNITY, CARING TOGETHER.

We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home.
We are looking for a People and Culture Business Partner to work with our People and Culture Department to help us continue in our mission to serve our community with Kindness, Passion, Courage, and Teamwork.
Reporting to the Director, People and Culture, this position is responsible for providing a full range of people services and leadership for management and staff. The position provides human resources expertise, support, and advice to leaders in addressing all matters related to people operations. Using knowledge and techniques in the areas of employee and labour relations, attendance management, performance management and organizational development, the P&C Business Partner contributes significantly to the organization’s culture and people strategy objectives.
Liaising with leaders and employees on a day-to-day basis, the P&C Business Partner provides support and counsel on a broad variety of human resources issues, including but not limited to:

Employee and Labour Relations:

• Partners with management to develop human resource solutions that support the objectives of the People Strategy, and that are aligned to HHCC’s mission and strategic plan.
• Provides support for employee/labour relations issues, including internal dispute resolution, policy/procedure interpretation, Collective Agreement interpretation, counselling and actively participating in the handling of complaints, grievances, investigations etc. Provides day-to-day performance management guidance to managers (coaching, counseling, career development, disciplinary actions). Builds strong relationships with managers and employees to improve work relationships, builds morale, increases employee commitment, engagement, productivity and retention.
• Maintains awareness of, and communicates as necessary, relevant provincial employment and labour legislation, monitors for compliance with applicable legislation. Provides advice on and coordinates leaves of absence (STD, LTD, pregnancy, parental, personal, compassionate care, bereavement, etc.) according to the appropriate legislation, policies and/or collective agreement. Provides advice to managers on sick leave cases, which may require developing return to work plans and/or workplace accommodation to ensure that sick leave costs are contained. Leverages strong communications skills and techniques to foster a positive culture, using the HHCC Values as a guide.
• Liaison with union representatives to support timely resolution and support for labour relations issues.
• Facilitate timely resolution of all employee and labour relations matters, while maintaining an appropriate balance between employee and management support and advocacy.

QUALIFICATIONS:

• University Degree, relevant program of studies in Human Resources Management or a combination of education and relevant work experience.
• CHRP, CHRL or CTDP designation required (or working towards).
• Minimum of five (5) years’ experience in a generalist Human Resources capacity or other relevant work experience.
• Significant experience in human resources in a unionized environment
• Experience in areas of grievance handling, recruitment, accommodation / modified work placements, conflict resolution, displacements / terminations.
• Expert knowledge of employment and labour legislation.
• Knowledge of organizational development and change management theories and practices
• Demonstrated proficiency in problem solving skills.
• Demonstrated excellent communication (oral and written), interpersonal, facilitation and organizational skills with superior conflict resolution
• Strong presentation skills and analytical skills, ability to perform tasks with minimal supervision, ability to work with all levels of management, proven ability to successfully manage organizational change, creative forward thinker.
• Demonstrated ability to exercise tact and sound professional judgment when responding to matters concerning sensitive personal information
• Knowledge of HR tools and systems available to support HR reporting and employee information (e.g. HRIS, MS Word, Workopolis, Indeed etc.)
• Certification in health and safety would be an asset.
  Hours of Work: Monday to Friday, 37.5 hours per week

Hiring Salary Range: Compensation is commensurate with experience.

• Entitled to HOOPP Pension
• 100% Employer Cost Benefits
• Flexible Work Arrangements

Please refer the Job description for details