People and Culture Coordinator

at  Kelownas Gospel Mission

Position Summary
Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store, and supportive housing.
KGM is looking to add a People & culture Coordinator to the team. Reporting to the People & Culture Director, you will be responsible for providing support in various aspects of the human resources operations and assisting in the implementation of HR programs and policies. You will be responsible for maintaining and managing employee records, resolving employee questions and concerns, guiding managers on people and culture related issues, and providing general administrative support to the People & Culture Director. With a focus on supporting training initiatives, you play a key role in fostering an environment where both managers and employees can thrive.
As the successful candidate, you will excel in promoting positive employee relations and ensuring rigorous compliance with relevant laws and regulations. Your strong ability to challenge perspectives and bring innovative thinking to the team will be vital to the success of this role.

REQUIREMENTS

• A degree or diploma in Human Resources, Business administration or a related field;
• 2 years of experience in Human Resources or a related field;
• CPHR designation is an asset for this role;
• Experience in a non-profit organization is an asset;
• Proficient in Microsoft Office Suite, including Word, Excel, Teams, and HR software applications (ADP);
• Exceptional interpersonal skills, encompassing active listening, conflict resolution, and negotiation, to build strong relationships within the team;
• Familiarity with H&S Standards and legal compliance in the relevant jurisdiction;
• A desire to learn by challenging yourself, reaching up and stretching your abilities, and striving for excellence;
• Valid driver’s license and clean driving abstract;
• This position is dependent on a Criminal Records Check (Vulnerable Sector).
  This is a hybrid opportunity requiring at least three days a week to be in office. The hours worked for this role will be dependent based on the needs of the successful candidate, averaging about 32 hours a week. The wage for this role is anticipated to start between $25 – $27/hour. To explore this opportunity further, please submit your cover letter and resume as soon as possible. We look forward to hearing from you!

• Prepare forms and letters as it relates to the team member lifecycle (new hire, employment agreements, employment changes) and all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance;
• Maintain HRIS (Human Resources Information System) to manage employee data effectively, accurately, and confidentially;
• Contribute to the management of P&C information and related records systems;
• Coordinate the development, implementation, and evaluation of P&C strategies, policies, programs, and procedures; collaborate with department heads on P&C initiatives;
• Assist in advising managers and employees on P&C policies, compensation, and benefit programs;
• Participate in the research and maintenance of occupational classifications, job descriptions, salary scales, and competency appraisal systems;
• Identify training and development needs within the organization through, consultation and collaboration with internal and external resources;
• Coordinate, implement, and facilitate internal and external training programs and development programs that contribute to performance excellence and organizational development;
• Support training and development initiatives for managers;
• Provide support in maintaining a physically and psychologically safe, inclusive team culture;
• Assist in the coordination of special projects related to P&C objectives;
• Contribute to the development and implementation of employee engagement initiatives;
• Assist in leading change management efforts to support organizational growth;
• Cultivate and sustain positive, trusting relationships with team members through accessibility, approachability, and prompt responsiveness to their concerns and inquiries;
• Facilitate communication and collaboration between managers and the People and Culture team;
• Additional duties as required.