People & Culture Business Partner (Human Resources)

at  BGIS

WHO WE ARE

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The People and Culture Business Partner (PCBP) acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes to assist PCBP provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

KNOWLEDGE & SKILLS

• Community college or university degree preferably in business administration or Human Resources
• More than five years of work experience in a human resources generalist role
• Thorough and expert level knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). General understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
• Advanced ability to establish trust and credibility
• Advanced consulting skills along with a high degree of business acumen and ability to accurately assess business issues and provide sound advice and solutions
• Advanced ability to exercise sound judgment
• Advanced facilitation skills
• Advanced persuasion and influence skills
• Advanced relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
• Advanced project management skills
• Exceptional interpersonal skills

AT THIS POSITION LEVEL, THE INDIVIDUAL IS RESPONSIBLE FOR:

• Leading assigned People and Culture management-related projects and initiatives of low to high complexity and/or of broader impact or scope
• Greater proportion of client groups with requirements of moderate to high complexity
• Provides guidance to and may review work of less experienced People and Culture Consulting team members.

KEY DUTIES & RESPONSIBILITIES

• Acts as a business partner to assigned client groups
• Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures. Exercises sound judgment to ensure effective risk management and mitigation
• Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
• Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
• Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
• Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs. Recommends solutions in alignment with business requirements and collaborates to implement
• Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources. Prepares policies and processes of low to high complexity for review
• Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials. Leads and facilitates training sessions for assigned client groups and to the broader organization
• Leads recruitment efforts for assigned client groups. Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events. Identifies, recommends and implements recruitment channels, tools and resources
• Leads, supports and participates in People and Culture-related projects and initiatives
• Acts as the People and Culture lead for client transitions or account demobilization for assigned client groups
• Other duties as assigned