People & Culture Business Partner

at  Queueit

ABOUT US:

Queue-it is a tech scale-up that empowers the world’s biggest brands to deliver on their busiest days. Our virtual waiting rooms prevent website crashes and bot abuse to create a smoother, fairer online experience for 35 billion+ users.
Queue-it is a place where you can do what you are naturally best at to positively maintain your performance. We’re a diverse team coming from 46+ countries with offices in Denmark, the US, South Korea, and Australia. We are committed to employing a diverse staff. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

JOIN QUEUE-IT AND PLAY A PIVOTAL ROLE IN SHAPING OUR WORKFORCE AND CULTURAL INITIATIVES. YOU’LL SPEARHEAD CRUCIAL HR STRATEGIES, FROM EMPLOYEE LIFECYCLE MANAGEMENT.

We usually respond within three days
Queue-it is looking for a People & Culture Business Partner to join our team. Our people are our greatest asset.
In this role, you will manage the employee lifecycle, support global workforce initiatives, and contribute to our ESG efforts. Responsibilities include hiring, employee development, administrative tasks, ensuring compliance, minimizing turnover risks, and actively participating in various ESG initiatives. You will work closely with our People & Culture team in Denmark and the US Office Manager.

RESPONSIBILITIES:

Recruitment: You will play a key role in the hiring process, supporting our hiring managers in the US with sourcing, recruiting, screening, and interviewing for both commercial and technical positions.
Employee Engagement: You will drive employee engagement initiatives by conducting surveys, organizing activities (together with our Office Manager), and managing follow-up actions to enhance workplace engagement and productivity. And drive ESG initiatives.
Performance Management: You will be responsible for the full employee lifecycle including onboarding, performance management, people development, and offboarding. You’ll support the global P&C initiatives around learning and development as well as other projects as needed.
People Partnership: You will act as a strategic partner to our US Leaders, aligning with strategic priorities set by the executive leadership and global team leads.
HR Policy & Compliance: You will ensure Queue-it’s employment contracts and processes, termination processes, and handbook policies are compliant with US regulations.
Manage and Oversee Salary Administration: Manage the day-to-day operations of salary administration, PTO, and onboarding/offboarding processes. And regularly update these systems to ensure compliance with current regulations and alignment with market standards.
Benefits and Employment Related Tasks in Trinet: Manage benefit program together with VP of P&C & CFO. Handle reporting tasks related tasks related to Payroll (e.g. fill in documents or respond to inquiries from TriNet or Government).

TO QUALIFY FOR THE ROLE YOU:

• Have excellent interpersonal and communication skills (both written and verbal).
• Are articulate and comfortable interfacing with all levels in an organization.
• Enjoy creating an invaluable employee experience.
• Have the ability to think on your feet and are motivated by helping create positive business impacts.
• Have proficiency in understanding emotional intelligence and business acumen.
• Are a motivated self-starter who can work independently.
• Preferably hold experience in working in a global company headquartered in another continent.