People & Culture Manager

at  Covenant House Toronto

QUALIFICATIONS AND EXPERIENCE:

• Post-secondary degree in Human Resources Management. Certified Human Resources Professional (CHRP) designation preferred
• Past experience in a non-profit environment is preferred
• HRIS experience and implementation an asset
• Experience working in fast-paced working environment
• Excellent computer skills, including Microsoft Office, Microsoft Excel
• Demonstrate professionalism and good judgement with them ability to maintain a high level of confidentiality
• Established ability to develop and build relationships quickly and demonstrate a sense of urgency and commitment to provide the highest level of service possible
• Self-motivated, with strong communication skills, organizational, time management and team-based project experience
• Satisfactory current Vulnerable Sector Check and Criminal Records Check

PURPOSE OF ROLE:

The People and Culture (HR) Manager is responsible for the organization-wide leadership of several Human Resource functions and programs for the full employment lifecycle. This position will manage and deliver programs including training and development, benefits, wellness initiatives, recruitment, compensation, labour relations, short-term and long-term case management, and performance management succession. They will also be responsible for working with frontline and Senior Management to develop the annual roadmap for Training and Development with support from the Director, People and Culture.

RESPONSIBILITIES:

• Manage Benefits (Medical, Dental, RRSP, EFAP, Inkbot)
• WSIB Management full cycle
• Manage STD and LTD claims with third party and HR Business Partners
• Manage Organizational Polices and Procedure
• Ensuring policies and procedures are implemented and that there is appropriate communication between HR and payroll departments regarding any changes
• Develop and implement a variety of wellness initiatives to take care of the mental, physical and spiritual health of staff that are working: at home, off-site, in the office, in the frontline environment
• In partnership with the leaders from across the agency, create annual training roadmaps for the Agency
• Create and deliver innovative and engaging training as needed; both in person and online (utilizing advanced PowerPoint and interactive media tools)
• Co-ordinate the Agency’s annual training for UMAB, First Aid, and other mandated training
• Identifying and developing annual departmental goals and objectives for training in partnership with Senior Management; support the Associate Director preparing the annual budget and monitoring expenditure
• Oversight of training reporting and proactive reporting for Board and Management Reports
• Develop and implement a peer mentor program
• Develop and implement Supervisor and Manager Training Modules for online and in person delivery
• Create and maintain a learning resource center on our current staff portal, with an eventual transition to SharePoint
• Spearhead change management components of transitioning the HR Department to new technological systems and take a leadership position in process change and improvement through automation
• Other duties as required