People Operations (HR) Manager [Gatwick area]

at  NuServe

PEOPLE OPERATIONS / HR MANAGER

Start Date: 1st June or earlier
40h week, Monday to Friday
Location: Hybrid working with either our office in the Gatwick area or our office near London Bridge being your base. You will need to hold a valid driving licence as well as own your own vehicle.
We’re on quest for a strategic thinker who believes in the human side of human resources, to lead our People Operations Department with vision, commencing 1st June or earlier.
You’ll want to know about us so this is us in a nutshell. We’re not your average commercial cleaning company. We’re a family-owned business with big dreams and an even bigger heart. As one of the rare B-Corp certified companies in our industry, we’re committed to making a positive impact on the world while achieving financial success. But enough about us. Let’s talk about you. You know employment law and you keep everyone on track, but you use your knowledge to grow employees and the business rather than limit them, you seek solutions rather than dwelling on problems and you are happy when your workforce is happy and productive. In addition to working from either our office near Gatwick or in London once or twice a week, you’ll be happy to travel to our other office a few times each month, as well as to our sites throughout the UK. You’re looking for something that’s more exciting and challenging than a regular 9 - 5 behind a laptop job. If you’re able to speak Spanish, that would be an added bonus.

WHAT QUALIFICATIONS AND EXPERIENCE WOULD WE EXPECT YOU TO HAVE?:

• Chartered Membership of the Chartered Institute of Personnel and Development (CIPD). Chartered MCIPD or Chartered FCIPD status (preferred), CIPD-accredited undergraduate or postgraduate degree in HR management or related fields (preferred), CIPD Level 7 qualification
• Proven experience in a senior HR or People Operations role, preferably within a fast-paced and growing organisation.
• In-depth knowledge of UK employment laws and regulations, with a strong focus on compliance and risk management.
• Demonstrated leadership abilities, with a track record of building and developing high-performing teams.
• Excellent communication, interpersonal, and problem-solving skills, with a commitment to fostering a diverse and inclusive workplace culture.
• Experience in managing HR/People Operations functions in a fast-paced and dynamic environment, with a commitment to driving continuous improvement and innovation.
• A willingness for us to seek DBS clearance as well as perform overseas checks (if applicable) on your behalf but at our cost.

• Lead and inspire the People Operations team, providing guidance, mentorship, and professional development opportunities to team members.
• Provide guidance and support to senior management on HR-related matters, including workforce planning, talent management, and organisational development.