People Operations Spec-Snr

at  Fedex AMEA

Job Description Summary
Involves application of comprehensive HR knowledge which may include providing advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.
Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Education:

• Bachelor’s degree

Experience:

• At least 3 years experience in project management and automation is required
• Experience leading teams on complex and/or regional projects is an advantage

Competencies:

• Background with change and project management
• Strong customer management and people governance skills
• Background in process automations

Desirable competencies:
Data Analytics: Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads the development and communication of effective reports to key stakeholders, including executive/senior management.
Business Acuity: Develops and maintains expert knowledge in relevant FedEx principles, processes, tools and best practices; current and forthcoming external requirements (can include Country/Regional regulations) and current/emerging market trends and practices within area of expertise. Provides expert advice proactively and on request, which may include advising on appropriate solution for complex or unique issues. Shares knowledge with peers and management.
Agility: Develops, recommends and executes tools and processes to assist in the achievement of goals within area of expertise. Applies diverse but structured tools to achieve results or develop new or enhanced services. Develops and delivers training for internal customers or vendors within area of expertise as appropriate.
Strategic Workforce Management: Identifies and develops goals, which may include forecasts, relating to business initiatives and projects within remit in alignment with divisional and corporate goals. Demonstrates understanding of factors influencing goal achievement communicates to key stakeholders and secures commitment. May develop and present business or project plans to management. Contributes to the review of business cases/plans.
Employee Relations and Compliance: Ensures on-going compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. May include review of policies or standards to ensure compliance or design of new policies/ standards if appropriate. May complete department level audit and notifies management of any non-compliance issues as they arise.
Digitalization & Process Automations (Project Management): Leads projects and initiatives, which may be cross functional and involve internal and external experts. Completes post-implementation review to identify lessons learned and recommend corrective actions.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Please refer the Job description for details