People Services Administrator

at  Bupa

THE OPPORTUNITY

Due to internal mobility, we are currently recruiting multiple opportunities (permanent and fixed-term) in our People Connect team. If you are detail-oriented, keen to learn and have a passion for HR, we want to hear from you!
In the People Services Administrator role, you will take charge of processing HRIS (Workday and Avature) system activities and provide timely and precise support for all people-related inquiries.
You will be excited about streamlining operations and increasing efficiency, while working in a high-performing and supportive team.
This role can be based in Melbourne, Sydney or Brisbane with hybrid working arrangements available.

• Delivering outstanding customer service through email, Microsoft Teams and Service Now, addressing general HR queries, and providing guidance on employment-related matters.
• Responding promptly to and efficiently completing Workday processing activities, maintaining the highest levels of data accuracy throughout the process.
• Creating and managing employee-related documentation, including contracts and letters, with a meticulous focus on accuracy and adherence to Bupa policies and protocols.
• Investigating and resolving complaints and concerns in a timely and effective manner, particularly those that may impact employee pay.
• Maintaining a solid understanding of employment legislation, relevant industrial awards, and Bupa HR policies and practices, ensuring the delivery of accurate support and guidance