People Services Officer, People and Innovation, Magistrates' Court

at  Magistrates Court

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Fixed term / 01 July 2024 to 27 June 2025
Organisation: Magistrates Court
Salary: $84,166 - $90,558
Occupation: Human Resources

Reference: VG/MC0349F

• Full time, fixed term to 27 June 2025
• VPSG3.2 hybrid role based in Melbourne
• Flexible work options and competitive salary

ABOUT US

Court Services Victoria (CSV) is a public entity established by the Court Services Victoria Act 2014 to provide expert administrative support to Victoria’s courts: the Supreme Court, the County Court, the Magistrates’ Court, the Children’s Court, and the Coroners Court, as well as the Victorian Civil and Administrative Tribunal and the Judicial College of Victoria.
The Magistrates’ Court of Victoria is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The court determines in excess of 300,000 cases per annum at 51venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
About the Role

With a focus on high-quality customer service and compliance, the People Services Officer cultivates positive working relationships with a diverse range of internal stakeholders and supports the Court by facilitating HR processes across the employment lifecycle with a particular focus on high-volume end-to-end recruitment (external and internal).

• Act as the first point of contact for HR queries and requests, respond in a timely and professional manner consistent with relevant legislation (e.g., VPS Enterprise Agreement 2020, Fair Work Act 2009) policy and procedure
• Triage emails received and conduct quality/compliance checking as required
• Provide direct support and guidance to hiring managers and candidates throughout the end-to-end recruitment process (external and internal) and collaborate with other internal service providers in the provision of our service offering
• Manage the Trainee Court Registrar recruitment program on a six-monthly rotating basis
• Fulfil basic and routine requests for HR-related data and reports
• Ensure accuracy in all work completed including records/document management
• In consultation with the Manager, People Services identify and implement process improvements that lead to greater efficiency, productivity, improved accuracy, and a positive employee experience
• Support the Senior Consultants, Manager, and Senior Manager People Services in the delivery of HR-related initiatives and/or projects

Please refer the Job description for details