People Systems Support Specialist (Workday)

at  HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The Role
We’re looking for you to join our HelloFresh People Team as a People Systems Support Specialist (Workday) in our Berlin Global Headquarters.
In this versatile role, you will be responsible for the successful operation of our People systems and tools, specifically Workday HCM and Workday Absence Management. You’ll be focused on resolving first line People Systems queries and requests from the People function and wider business, as well as systems enhancements, continuous improvements and functionality changes that will drive efficiencies throughout our People Function. You’ll bring your Workday functional capabilities to enable our People Function to be more effective each day. You’ll use your expert consulting skills to work with stakeholders at all levels - inside and outside the People function - finding creative solutions to enhance the employee experience for everyone at HelloFresh.
Above all, we’re looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Resolve first line Workday queries and requests from the People Function and wider HelloFresh business
• Provide production support and work on troubleshooting and resolving critical issues
• Maintain data integrity in system by identifying data error trends and performing system audits
• Be a subject matter expert for all functional topics regarding Workday HCM and Workday Absence Management
• Proactively identify the enhancements, improvements and new functionalities that will drive efficiency and effectiveness in our People Function
• Design, build, test and deploy end-to-end Workday solutions to improve the People Function at HelloFresh
• Consult with stakeholders at all levels to ensure Workday is built with HR customers and en-users in mind
• Take a leading role in defining our data quality strategy and approach to maximising Workday’s reporting and analytics capabilities
• Optimize and maintain the security model in Workday and ensure it’s aligned to the People function and business end users’ needs
• Develop and maintain user support materials (‘how to’ documents, videos) and deliver training to colleagues across functions

What you’ll bring

• At least 2 years of hands-on experience in designing, building, testing and deploying Workday HCM functional solutions in a broad range of areas within Workday HCM and Absence Management
• Experience of providing post-production support for Workday in an organization which is already live on the system
• An in-depth understanding of the HR function - having knowledge around HR processes, structures, roles and responsibilities
• A deep knowledge in Workday Staffing, Worker Data, Organisations, Compensation, Business Processes, Security, Reporting & Analytics, with the ability to be ‘hands-on’ in building these functionalities
• Extensive experience in Workday data conversion and EIBs
• Strong proficiency in Microsoft Excel / Google Sheets, being comfortable with complex formulae and managing large volumes of data
• Strong written and verbal communication, with the ability to convey complex technical ideas in an easy to understand way
• Ability to work independently in a fast-paced environment
• Bachelor’s Degree with excellent grades in Business Administration, Computer Science, HR Management or related field
• Experience in SCRUM would be an advantage
• Fluency in English

About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

• Resolve first line Workday queries and requests from the People Function and wider HelloFresh business
• Provide production support and work on troubleshooting and resolving critical issues
• Maintain data integrity in system by identifying data error trends and performing system audits
• Be a subject matter expert for all functional topics regarding Workday HCM and Workday Absence Management
• Proactively identify the enhancements, improvements and new functionalities that will drive efficiency and effectiveness in our People Function
• Design, build, test and deploy end-to-end Workday solutions to improve the People Function at HelloFresh
• Consult with stakeholders at all levels to ensure Workday is built with HR customers and en-users in mind
• Take a leading role in defining our data quality strategy and approach to maximising Workday’s reporting and analytics capabilities
• Optimize and maintain the security model in Workday and ensure it’s aligned to the People function and business end users’ needs
• Develop and maintain user support materials (‘how to’ documents, videos) and deliver training to colleagues across function