Performance & Governance Manager

at  Oliver James Associates

LONDON - HYBRID WORKING

I’m currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and seniority levels within the enterprise, including external vendors and director level reporting line.

Role details:

• Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance
• Establish reporting & SLA capabilities, reporting on performance metrics
• Take an active role in implementing contract renewals calendar and tracking till completion
• Drive a performance culture with 3rd parties through vendor governance framework and tiering system
• Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards

Skills & Experience

• Knowledge of managing 3rd parties through implementing governance processes
• Development of SLA’s and effective reporting
• Previous experience operating in a PMO and project environment
• Regulatory reporting knowledge
• Strong communication and interpersonal skills across all seniority levels
• Organisation, prioritisation and analytical skillset

If your previous experience aligns and you would like to discuss further, please send you up to date CV to alistair.britten@oliverjames.com

PERFORMANCE & GOVERNANCE MANAGER

Permanent Job in the Insurance Industry
Our client, a leading insurance company, is seeking a Performance & Governance Manager to join their Change Management department.

KEY SKILLS

• Strong background in business analysis
• Excellent communication and interpersonal skills
• Proven experience in project management
• Ability to influence and drive alignment across multiple teams

ROLE & RESPONSIBILITIES

• Collaborate with stakeholders to define performance metrics and goals
• Analyze data and trends to drive improvements in operational performance
• Develop and implement governance frameworks to ensure compliance and risk management
• Lead cross-functional teams to drive change initiatives

Role details:

• Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance
• Establish reporting & SLA capabilities, reporting on performance metrics
• Take an active role in implementing contract renewals calendar and tracking till completion
• Drive a performance culture with 3rd parties through vendor governance framework and tiering system
• Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standard