Performance Optimization Associate Analyst

at  City National Bank

SKILLS AND KNOWLEDGE

• Bachelor’s degree in Business Administration, Information Systems, or Computer Science highly preferred
• Work together professionally in a team environment with coworkers and other department personnel
• Excellent communication skills both written and verbal
• Adaptable and flexible to changing needs of the division
• Self-Motivated and driven to see projects through to completion from planning to implementation
• Ability to multi-task and prioritize the needs of the division
• Excellent documentation, organizational and record keeping skills
• Ability to identify key issues, gather and analyze data to support hypotheses and develop actionable recommendations
• Ability to analyze large data sets in M.S Excel
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions.
• Ability to plan, create, and manage multiple work streams
• Strong client management and project management skills
• Excellent written and oral communication skills
• Proficient in MS Excel (VLookup, VBA, etc.), PowerPoint, Visio and other Office applications
• Familiarity with programming languages such as SAS, Python or other highly preferred

COMPENSATION

Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

• To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

• Support efforts to identify process improvements, working collaboratively across multiple departments to identify impacted parties, business partners, and resources required
• Document outcomes of process design sessions that support business needs
• Perform gap analysis between present conditions and future operations needs and identify solutions
• Support solutions implementation that meet applicable business requirements
• Measure process improvement benefits after changes are implemented
• Partner with process owners to identify and leverage best practices to achieve maximum results to eliminate waste/ cost of poor performance and deliver sustainable and repeatable change
• Perform operational analysis of processes
• Assist other functions in identifying and implementing opportunities to improve program and process effectiveness
• Plan, develop and coordinate training in process improvement changes
• Identify and facilitate process improvement projects, training / workshops to drive cultural change
• Support other departments as needed and perform other duties as required by management