Perinatal Duty Senior Support Worker

at  Berkshire Healthcare NHS Foundation Trust

Interviews will be held on 29th May 2024
The Berkshire Specialist Perinatal Mental Health Service is looking for a motivated and a dedicated Senior support worker with a minimum of one-year experience of working with people with mental health problems to join the team to promote the care and well-being of birthing mothers across the entire Berkshire communities.
Our service is absolutely committed to ensuring that our birthing mothers have the best possible experience in care. To this end we are looking for an individual who is passionate, caring, and compassionate about delivering high quality care and take pride in what they do.
As a service, we place a high value on treating service users and colleagues with respect and dignity. We strive for excellence and innovation in all our undertakings. If you share our vision to provide kind, collaborative, safe, high-quality care to mothers and their families during their childbearing journey, then please do not hesitate to apply for this post.
We will in-turn ensure that you receive the require training, supervision and also complete the ‘Fundamental Care Certificate’ programme to equip you, if you haven’t already done so.
If this sounds like you and you have the experience and confidence to undertake this role, then we would like to hear from you!
You will work directly under the Perintal Duty Clinical lead to support with administration activities, handle telephone calls, and manage inflow of patients to the perinatal Service.
You will be liaising with patients, partner agencies and members of the perinatal team.
You will support with answering the perinatal duty line, moderation of ShaRON Moon ensuring that clients care are manage appropriately.
You will ensure that all enquiries that come into the perinatal inbox are handled efficiently and effectively to ensure clients and partner agencies receive a good service.
You will assist the Duty clinical lead to manage duty caseload by contacting clients for wellbeing checks and ensuring that concerns are escalated accordingly.
You will be part of the Perinatal Service Multidisciplinary team (MDT) to deliver care to client across Berkshire.
You will support the nursing staff, care coordination the therapy team and the entire MDT in the assessment, planning, implementing, and evaluating effective, evidence-based care, ensuring the care is holistic and meet highest standards of care.
You will be expected to undertake wellbeing assessments and discuss in multidisciplinary forum to enable formulation of treatment and care plans.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

A strong desire to work in Perinatal Mental Health.
Good administration skill, ability to use range of IT programmes, telephone principles, and organisational abilities to support with the inflow of patients to the perinatal Service.
A very good understanding and experience of safeguarding and liaison within the care pathways, systems, charities, and local support network.
Team working skills and ability to communicate clearly with colleagues and patients.
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Alex Afoakwah on 07929841028 or email: alex.afoakwah@berkshire.nhs.uk who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required