Personal Banker - Cerberus

at  Australian Military Bank

• Exciting opportunity exists to join a dynamic and innovative mutual bank
• We are surrounded by passionate and highly motivated bankers focused on innovation and member experience engagement
• Role location –
• Permanent full time role
  Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we’re all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.
  We are committed to providing our members with the best possible banking experience through our product and service offering tailored to our unique member base. Our digital first strategy seeks to ensure we are able to offer our members more features and functionality in their day-to-day banking services.

ABOUT YOU

We’re looking for bright minds, promoters of digital banking and strong level of numeracy talented individuals to join our team.

• Previous experience in retail banking sector
• Tier 2 accreditation is preferred.

As a Personal Banker, this role will be the first point of contact for our Members to service their everyday banking needs such as taking enquires and processing applications on Saving Account Products, Insurances, Personal loans and Credit cards, while educating our members on digital Banking solutions.

In this role you will be expected but not limited to:

• Providing seamless end to end banking experience
• Making outbound calls to new and prospective members
• Referring mortgage enquires to our mortgage specialist
• Creating meaningful conversation with members by building trust and confidence
• Building relationships within the Defence Community
• Educating our members to adopt and use digital banking tools