Personal Injury Trust Advisor

at  Frenkel Topping Group

We are seeking to recruit a Personal Injury Trust Advisor to support the administrative function of the Personal Injury Trust Team.

DO YOU ENJOY WORKING AS PART OF A TEAM?

If you believe this is you and are looking for the right opportunity ,or a company that will match your self-drive and goals then we want to hear from you!
At Frenkel Topping our aim for the quarter century of our existence has been to provide the highest quality of financial service advice, support and recommendations, predominantly to the recipients of clinical negligence and personal injury awards.

SKILLS & ABILITIES

Ability to communicate effectively with a wide range of people including legal representatives
Ability to prioritise and manage own workload
Ability to communicate effectively both orally and in writing
Possess an exceptional level of accuracy when producing documents and inputting data
A high level of accuracy and attention to detail
Excellent computer skills and confident in using MS Word, Excel, Outlook and other applications
The ability to co-operate with colleagues as part of a team

EDUCATION & TRAINING

Maths & English Language GCSE Grade 4 (C) or above
Job Types: Full-time, Permanent

ABOUT FRENKEL TOPPING GROUP (FTG)

At FTG we believe in living our values every day. We are committed to our values as set out below and if you share our value and passion and are looking for a rewarding career where you can make a difference, then we invite you to join our team.

• Give it heart weve built an army of passionate and empathetic people who go the extra mile for their clients and team.
• Show resilience as individuals and a team were inspired by our clients who show resilience every day. Our agility, our work ethic and our appetite for problem solving means we always find a way.
• Make it easy Were pro-active and responsive and go above and beyond to make our clients lives easier.
• Act with integrity We do what we say well do and we do it with great care and expertise. We are proud of our clients people and we honour the trust they put in us by delivering outstanding service and creating an amazing place to work.
• Respect we treat our client and each other as individuals and we take the time to walk in that persons shoes to understand how we can provide support.
• Think differently we connect communities, champion collaboration in our industry and were big on learning and development. Were big believers in nurturing grassroot talent.

Frenkel Topping Group is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Frenkel Topping Group is proud to be Disability Confident Committed. If you are invited to an interview, please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.
Please submit your CV and cover letter to apply for this role.

Preparing and processing of trust deed documents
Administering of bank application forms
Requesting relevant identification documents from clients
Processing relevant documentation
Input and maintain information to ensure internal systems and files are kept up to date and in the relevant place
To liaise directly with clients via telephone, email, and written correspondence
To liaise directly with solicitors and professional deputies, via telephone, email and written correspondence
Provide advice regarding viability of Trust
Provide advice and assistance in respect of cases allocated and client requirements
Undertake all trust referrals allocated following published procedures
Maintain KPIs to published standards
Maintain current knowledge of Trust requirements and attend any training as deemed necessary
Managing the departments incoming and outgoing mail
Scanning /photocopying/filing of client related documents
Recording and processing clients cheques
Preparing and sending out invoices
Manage smaller pieces of work to completion, either standalone or as part of larger projects to support achievement of business objectives
Other administrative tasks for the various departments and the wider team as required