Pharmacy Referral and Correspondent Administrator

at  Lincolnshire Partnership NHS Foundation Trust

We are delighted to be able to advertise this exciting new administration post to join our friendly, innovative and supportive pharmacy team. If you enjoy working equally as part of a team and independently, have an eye for detail, are caring and conscientious , then this is just the job for you!
You will help facilitate the co-ordination of all referrals and communication that come into the LPFT pharmacy inbox and provide a rapid, accurate and consistent response to emails and calls.
You will also support the tracking and logging of caller referrals to enable the consistent follow up of patients in a timely manner in line with Pharmacy standards.

To be the first point of contact for all clinical referrals and follow ups into the Trust Pharmacy Team via telephone, e-mail , letter or other electronic systems.
Manage the referral by entering and checking clinical records, details, and demographics, amending and updating when required.
Refer all referrals to the right appropriate member of the pharmacy team.
To take excellent quality meeting minutes at relevant pharmacy meetings. To provide
timely draft and re-drafts of minutes to meeting Chair(s) prior to approval and Group dissemination.
Disseminate relevant pharmacy circulars and memos on instruction.
Check the Pharmacy Inbox at least daily and forward queries or questions outside of own parameters to the most relevant pharmacy staff member.
Accurate and appropriate information is recorded within the service user’s clinical notes and/or using the Trust’s clinical information systems.
To contribute to audits concerned with medicines management and pharmacy service - , this will include collecting and modifying data and carrying out questionnaires / surveys where necessary and interrogating and analysing results for reporting purposes.
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life . Visit beinlincolnshire.com to find out more .
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
Childcare Vouchers
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants