Pharmacy Resolution Center Specialist

at  Franciscan Health

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

QUALIFICATIONS

• Required High School Diploma/GED
• 3 years Retail Pharmacy Preferred
• 3 years Mail Order or Specialty Pharmacy Preferred
• 2 years Pharmacy Benefit Company customer service representative Preferred
• Pharmacy Tech, State Cert (PHT)
• Pharmacy Technician Certification Board (PTCB) Certification
  Hybrid position. 4 days remote. One shift per week is on-site in Greenwood, IN

Assist in the review and management of medication refill requests and prior authorizations. Collect pertinent patient data from the electronic medical record as outlined by department Policies and Procedures for the purposes of medication refill management and prior authorization completion. Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations. Assist in the dissemination of pertinent information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations. Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.