Plan Checking Technician IV - Enquiry Centre (DBL)

at  The City of Vancouver

QUALIFICATIONS:

Education and Experience:

• Diploma in Building Technology or an equivalent combination of education and experience.
• Extensive experience in interpreting and checking plans and administration of By-laws and Building/Development Permit work or an equivalent combination of training and experience.

Knowledge, Skills & Abilities:

• Demonstrated time and project management skills;
• Meeting deadlines and managing a large volume of work with changing priorities;
• Exceptional customer service skills to deal effectively and tactfully with the public and staff;
• Excellent interpersonal, oral and communication skills to convey information and explain technical matters;
• Demonstrated ability to achieve and maintain effective working relationships, and to exercise fair and sound judgement;
• Must have demonstrated exceptional conflict resolution skills and experience dealing tactfully, patiently and effectively with irate/stressed clients;
• The ability to quickly adapt to changes in the work place; have superior customer service skills;
• The ability to function as part of a team and to work independently with minimal supervision;
• Knowledge of computers including Posse & PRISM systems;
• The ability to write memos, procedures and manuals; and also instruct, advise and supervise employees.
• A current and valid BC Driver’s License is a requirement of this position. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities. Transportation arrangements must meet operational requirements of the Department.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Business Unit/Department: Development, Buildings & Licensing (1250)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: June, 2023
Position End Date: September, 2024
Salary Information: Pay Grade GR-025: $40.29 to $47.57 per hour

MAIN PURPOSE AND FUNCTION:

This position performs technical and advisory work in the Services Centre including the examination of plans and submissions for permit applications. Provides information (including rotations in the Phone Centre), to staff, developers, contractors, design professionals and the public on permit processing and interpretation of by-laws, guidelines and bulletins, including information and advice on other City procedures.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Reviews plans for 1 & 2 family dwellings, secondary suites and other small commercial projects;
• Provides full and comprehensive Zoning & Building By-law reviews; makes discretionary decisions and relaxations for projects such as change of use, Section 4 and 5 exemptions, and others;
• Schedules projects for the PC1’s and mentors/reviews their work.
• Reviews business license applications;
• Provides advice on related permit and processing requirements, liaises with staff in Development Services and other City departments to provide a response or seek advice on behalf of clients for process, technical and design issues or to determine appropriate referral.
• Over-the-counter permit processing; high number of enquiries and direct contact with the public requires consistent and accurate advice and resolving difficult and sometimes confrontational situations.