Planner
at GEA Group
South Africa, , South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Jul, 2024 | Not Specified | 10 Apr, 2024 | 5 year(s) or above | Refrigeration,Planners,Service Providers,Presentation Skills,Openness,Internal Customers,Dc,Measures,Interpersonal Skills,Presentations,Basic,Team Spirit | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
PLANNER
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
Responsibilities:
The key responsibilities & priorities for the role:
- Sale of service work across all Product Groups - Identify new clients (3rd Party) and optimize business from existing customer base by identifying service opportunities and leads and communicate it to the responsible GEA personnel;
- Performing and Executing of Service Work and Service Projects to the highest standards and levels of quality;
- Customer relations development;
- Managing/documenting service project and contracting opportunities with key and new clients;
- Marketing of our brand and business;
- Service Administration - Finance
- Improvement of the EBIT margin in service;
- Ensure that the budgeted monthly turnover is exceeded;
- Check and sign service costing prior to invoicing in conjunction with Service Branch Manager;
- Debtors - resolve technical invoice queries/disputes;
- Manage operational input IMAX 6 – Call Status.
- Planning and scheduling of work together with Service Branch Manager, Administrators & Coordinators and Branch Controllers;
- Arranging Field Service Engineers daily work;
- Accurate time keeping of all work performed (signed timesheets submitted daily and approved);
- Managing Work in Progress and ensuring jobs are completed within quoted timeframes or as per agreement with customer;
- Liaising with the Service Branch Manager, Administrators & Coordinators and Branch Controllers and/or customer on progress of work;
- Monitoring efficiencies of staff;
- Taking after-hour service and breakdown calls, co-ordinating with Field Service Engineer and liaising with customers on progress of work;
- Quality of workmanship;
- Monitoring and controlling of N/A;
- Providing high level or 1st Level Technical support and technical direction to service personnel;
- Identify training needs for FSE’s;
- Ensure that service vehicles are serviced and maintained;
- Ensure that proper safety procedures (use of safety equipment) are adhered to on site as per GEA QHSE and local law requirements;
- Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date;
- Be professional in their dealings and communication with the customer
Communication requirements for the role:
- Internal customers: Employees, Service Managers, Planners, Service Administrators, Equipment & Solutions BA responsible, Service Project Execution, Service Sales, Service Support, Service Branches, Shared Service, Technical Support.
- External Customers: All Customers including Key Customers, Consultants, Service Providers, Competitors, Industry Associations
- Type of Communication: Proposals, Quotes, Letters, Memorandums, Electronic Communications, Presentations
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Merchandising
BA
Proficient
1
South Africa, South Africa