At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Job Description
HelloFresh is on a mission to change the way people eat, forever. Since our 2011 founding in
Europe’s vibrant tech hub, Berlin, we’ve become the world’s leading meal kit provider, delivering to households worldwide in multiple countries.
Our diverse employees are the heart and soul of our fast-paced and dynamic environment where innovation and smart, fast action is encouraged.
We’re passionate about bringing dinner inspiration to everyday Australians and Kiwis. In addition to our meal kit delivery brands HelloFresh and EveryPlate, the group also includes prepared meal delivery services with YouFoodz and our national National Refrigerated Courier Service, Be Cool.
The primary purpose of the Planning and Production Officer is to support Fulfilment Operations in Planning the weekly Production and Labour whilst maintaining and enhancing packing quality
standards within our distribution centres.
This includes ensuring daily/WEEKLY targets are met, overseeing the smooth operation of kitting and assembly lines and driving process improvements.
The role also requires effective people and system management skills to uphold the company’s quality and safety standards.

You will…

• Manage forecasts and convert into a Daily & Weekly Production Plan, in order to optimise labour, stock and production lines
• Be responsible for the production planning and the execution of the S&OP Supply Plan
• Generate and analyse weekly and monthly KPIs for all aspects of the Operations function - identifying key trends and issues and contribute to planning targets for the site
• Work closely with the Production leaders in relation to efficiency, plan attainment, changeovers, and flexibility
• Support Marketing / R&D in projects and upcoming product changes
• Support Materials planning requirements when holiday / sickness cover is required
• To contribute significantly to the achievement of 100% service level for the site whilst achieving a cost effective finished goods and material stock level
• Support the APM in leading a team of Production Supervisors, Coordinators, Line Leaders, and Associates.
• Cultivate and enhance a high-performing culture, emphasising safety, GMP, quality, employee engagement, and continuous improvement in the exception of the Production Plan
• Set targets and drive continuous improvement in Efficiency & Cost
• Collaborate with Planning, Supply Chain, Logistics, and Warehouse teams to develop production plans focused on freshness, on-time delivery, and plan reliability.
• Foster a culture of continuous improvement by engaging peers, team members and stakeholders in identifying opportunities, conducting root-cause analysis, implementing corrective actions, and delivering positive change.
• Create a positive team environment prioritising safety, accountability, respect, continuous learning, and promoting open communication and candid feedback.
• Attend National Business Review Meetings and Capacity Management Meetings

Daily Coordination and Quality Assurance:

• Collaborate closely with the APM/Inventory Manager & FSQA Lead to synchronise daily activities and objectives.
• Collaborate closely with the Site Manager to prepare Annual Budgets
• Collaborate closely with the Site Manager to review Production Plans to support NPDs
• (New Product Development) and mitigate variances to Cost per Box (especially during low volume periods)
• Ensure that food quality and company standards are consistently met, maintaining a high standard of quality.

Production Process Management:

• Take responsibility for the smooth and efficient operation of both kitting and assembly lines to meet daily production targets.
• Exhibit strong managerial skills to oversee people, processes and systems effectively.

Continuous Improvement:

• Proactively identify opportunities to enhance processes and productivity.
• Identify and address issues and potential challenges on the warehouse floor, seeing practical solutions.

Detail Oriented and Motivated:

• Demonstrate keen attention to detail and a high level of motivation to meet and exceed production goals.

You have…

Qualifications and Skills:

• Educated to Degree level (or equivalent) in sciences, engineering, supply chain, logistics, or business.
• 2+ years relevant experience within a fast-paced manufacturing environment
• Knowledge of practical statistics for process control and analysis purposes
• Advanced excel skills are an absolute must (demonstrable)
• Ability to reason logically and present findings in an orderly fashion
• Ability to prioritise and understand the bigger picture within the site e.g. the total process flow
• Ability to communicate with and influence on Operational matters
• Highly organised and detail oriented
• Self-starter who’s able to excel in an autonomous environment
• Expert level experience with MS-Excel and Google Sheets
• Experience with Lean Management or Six Sigma Techniques (preferable)

GMP and H&S:

• Participate and comply with all HelloFresh Health and Safety procedures and communications, inductions, training, signage, safe work instructions and PPE requirements taking responsibility for your own health and safety and the safety of others at the workplace.
• Participate and comply with HelloFresh GMP standards for food safety by following all instructions and restrictions for entering and working in the production environment at a distribution centre.

What you’ll get in return…

• The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - monthly internal learning & development
• A diverse and vibrant international environment, with offices in 17 countries
• Company discount - 70% off HelloFresh

Start Date: Immediately available - Can wait a notice period
Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.
Location: Jandakot, Perth, Western Australia
Salary: Competitive salary & employee benefits

LI-Onsite

About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

Please refer the Job description for details