Planning, Inventory Control and Customer Service Representative

at  Lubrizol Corporation

ABOUT LUBRIZOL

The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world.
We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.

SKILLS, QUALIFICATIONS, EXPERIENCE, AND OTHER REQUIREMENTS:

• Relevant Supply Chain qualification with proven data analytics skills.
• Minimum 3 years of experience working in Customer Service, Supply Chain, Procurement, or a related field.
• Detailed knowledge of Supply Planning and Inventory Management
• Advanced mathematical and analytical skills
• Demonstrate willingness to challenge the status quo and drive for continuous improvement.
• Results oriented.
• Excellent written and verbal communications skills
  If you’re interested in the position, we encourage you to apply. Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.
  Job Segment: Logistics, Supply Chain, SAP, ERP, Operations, Customer Service, Technolog

• Responsible for Key Customers (Platinum + Gold status)
• Guide and support the Export CSR who also handles local customer sales.
• Co-ordination of all orders from order placement to expediting and liaising with sales and/or Supply Chain throughout this process to ensure all problems/delays are communicated and resolved effectively.
• Receiving and processing of sales orders in SAP ERP System, following these through to delivery and invoicing, ensuring that processing is accurate. This will include export orders (incoterms, VAT act etc.)
• Process Credit and Debit Notes when required and follow the Global Policy.
• Book transportation with the appointed service providers as required.
• Monitor the Open Order report and communicate with Warehouse and Production on delivery schedules.
• Monitor order quantities against forecast and report variances to the relevant teams.
• Ensure all goods shipped within the month are invoiced in the same month.
• Perform Month end tasks, reconciliation of consignment stocks and all other relevant tasks to ensure timeous submission for customers and finance.
• Obtain monthly sales report from SAP/BOBJ
• Dealing with queries from Customers, Sales Representatives and within Supply chain department.
• Normal filing/processing of documentation and follow up work.
• Send updated stock report to customers based on their forecast and usage.
• Support Finance with annual external Audit.
• Sales / Master Data for new material set up and price entries.
• Other ad hoc duties as required by the various teams.