Planning & Quality Analyst

at  Plymouth University

This is an exciting chance to be part of a progressive and cutting-edge University in a beautiful location, where you can really make a difference.
As a member of the Service Quality Assurance and Facilitation Team you will contribute to the delivery and continual development of IT service quality in TIS (Technology and Information Services).
You will provide a service that enables TIS to improve customer-focus, cost effectiveness, and efficiency by working on a range of activities including reporting, benchmarking and metrics, annual planning, risk management, change management, quality assessment, and the continual improvement of IT services, processes, and project delivery.
You must possess or have the aptitude for problem-solving, report writing, business writing and quality assurance.
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
For an informal discussion to find out more about the role then please contact Anna Jordan by email at anna.jordan@plymouth.ac.uk.

Please refer the Job description for details