Plant Technical Support Engineer
at Vestas
Szczecin, zachodniopomorskie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 06 Aug, 2024 | Not Specified | 08 May, 2024 | N/A | Writing,Cyber Security,Pfsense,Switches,Modbus,Windows Server | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REGION NCE > SBU NCE SERVICE > PLANT TECHNICAL SUPPORT NCE
Plant Technical Support NCE is a sub department of Technical Support NCE, which support the Service business in whole Northern and Central Europe with technical knowledge and acting as the link between Engineering and these local business units.
Main tasks for the department include: Providing direct support to service technicians in troubleshooting and repair tasks, remote troubleshooting in Power Plant Controllers and SCADA solutions remotely, remote software upload, creating work instructions, providing answers to technical questions from internal and external customers, and taking part in customer meetings. Providing high quality plant technical support Service organizations in the NCE region to reduce windfarm downtime and enhance performance.
Being a part of Plant Technical Support NCE, you will be included in a high experience and dedicated team, taking leadership for implementing Vestas’ strategy, supporting the Service organizations and local business units with technical knowledge, secure customer focus and safety.
QUALIFICATIONS
- Very good English skills, both in speaking and writing
- Solid experience in Cisco(R) Equipment, CCNA level as minimum
- Experience with industrial routers, switches and electrical systems from other vendors
- Experience with Cyber Security and debugging techniques
- Experience with pfSense and knowledge in Proxmox Virtualization is beneficial
- Basic industrial protocol knowledge (MODBUS, IEC104, OPC) is beneficial
- Windows server and Linux knowledge is beneficial
Responsibilities:
- Act as the “network consultant” internally, being operational support to our wind farms
- Participating in a Hotline setup to support our technicians on site remotely
- Performing weekend duties on call and working shifts from 06:00 - 18:00 CET could be required
- Providing technical advice to our internal and external stakeholders. Support and mentor less experienced engineers in their development
- Customer and 3rd party interaction via phone, e-mail, or ticketing system
- Align with 1st and 3rd level on creating work instructions, processes, and technical documentation
- Ensure knowledge transfer and contribute to optimizing and improving our product solutions
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Szczecin, zachodniopomorskie, Poland
