PMO Administrator / CSR

at  IMP Group

SUMMARY

As a key member of the Program Management Office, the PMO Administrator / CSR is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services requiring an acute attention to service and detail.

REQUIREMENTS

Minimum Qualifications:

SUPPORT THE PROGRAM MANAGEMENT OFFICE WITH ADMINISTRATIVE TASKS SUCH AS:

• Administer our Product Support Cases raised to ensure timely closure of requests from inter-disciplinary departments and prepare final invoices for services as required
• Support the Project Managers with their project administration (reports, invoicing, etc..)
• Printing of material as requested.
• Attend Project Meetings and update MS 365 / MS Teams folders as required
• Process Work Orders within internal & external databases
• Follow up on defined action registers to ensure assignees complete their deliverables
• Support the Director of Program Management as required

RESPONSIBILITIES

Client Services Representative - Lounge Management

• Ensure client entrance area, offices, meeting rooms, lounge and washrooms are clean and tidy.
• Greet arriving clients and ensure their comfort settling into our facilities.
• Tend to in house clients ensuring their ongoing comfort and needs are met.
• Coordinate scheduled activities in the respective meeting rooms within the client entrance area.
• Orchestrate catering as required for special meeting requirements Ensure lounge kitchenette is stocked with coffee, drinks and snacks.