Police Dispatcher

at  California State University

Job no: 535735
Work type: Staff
Location: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Part Time, Safety, On-site (work in-person at business location)

POSITION SUMMARY

Police dispatcher is a civilian support position for the University Police Department. Under general supervision of a Lead Dispatcher and Associate Director of Police Support Services, the Police dispatcher will perform a variety of specialized and technical support duties within the University Police Department’s 9-1-1 Communications Center.
Duties may include, but are not limited to: radio dispatching for police officer, parking officers, and community service officers; answering 9-1-1, non-emergency and administrative phone lines; assisting patrons at a front lobby walk-up counter; providing tactical dispatching and scribing support for critical incidents; operating a computer aided dispatch (CAD) system; accessing and utilizing various law enforcement database systems; monitoring fire, CCTV and access control systems; assisting with public education and outreach programs; offering administrative or clerical support for other law enforcement related services.
This is a part-time (0.5 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours vary based on operational needs and include nights, weekends and holidays.
The individual hired into this role will work on campus at SDSU in San Diego.

DEPARTMENT SUMMARY

Safety and security is coordinated by University Police, through a force of 40 sworn police officers and 57 non-sworn support employees. Our police officers are graduates of a California Peace Officers Standards Training Academy with full arrest powers throughout the state. They undergo continued training to upgrade their skills as well as first aid and CPR requirements.
University Police officers are armed. They conduct foot, vehicular and bicycle patrols on campus and in the adjacent community 24 hours a day, year-round. Officers are responsible for reporting and investigating crimes and traffic accidents, enforcing state laws and local ordinances, responding to medical emergencies and all other incidents requiring police assistance.
For more information regarding the University Police Department, click here.

EDUCATION AND EXPERIENCE

Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.

KEY QUALIFICATIONS

• Graduation from a certified CA P.O.S.T. Public Safety Dispatchers’ Basic Course is preferred.
• Proof of possession of the CA P.O.S.T. Public Safety Dispatcher Basic Certificate is preferred.
• Proof of successful completion of the P.O.S.T. certified Public Safety Dispatcher Basic Course (80 hours minimum) and completion of probation as a public safety dispatcher during previous employment is preferred.
• Current, two-year experience working within a law enforcement agency is preferred.
• Currently employed as a dispatcher within a law enforcement communications center.
• Bilingual skills are desirable.

Please refer the Job description for details