Policy Officer

at  EMAPTA

PREPARED FOR POLICY PERFECTION: YOUR SKILLS

• Bachelor’s degree in a relevant field, such as nursing, health administration, or business (preferred).
• Minimum of 2-3 years of experience in policy writing, preferably in the aged care industry.
• Strong understanding of the Aged Care Quality Standards and relevant legislation.
• Excellent written and verbal communication skills, with the ability to write clearly and concisely for diverse audiences.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in Google suite of applications.
• Passion for aged care and a commitment to providing high-quality care to residents.
• Deep understanding of, and ability to apply environmental context, data, and legislation.

• Draft, revise, and edit policies and procedures pertaining to all aspects of aged care, including resident care, clinical services, human resources, finance, and risk management.
• Conduct research and analysis to stay updated on changes in legislation, industry best practices, and regulatory requirements.
• Ensure policies align with the organization’s mission, values, and strategic objectives.
• Collaborate with internal stakeholders, such as clinical teams, managers, and executives, to gather input and ensure policies are practical and effective.
• Regularly review policies to ensure they remain current and relevant.
• Provide training and education to staff on new and updated policies.
• Maintain a comprehensive policy library, ensuring all documentation is organized, accessible, and up to date.
• Develop and deliver training materials to staff on new and updated policies.
• Participate in the continuous improvement of policies through review and evaluation processes.
• Contribute to enhancing the overall quality and effectiveness of the organization’s policy framework.

Outcome/Performance measures:

• Ensure policies are up to date and aligned with internal and external requirements.
• Resolve policy issues within agreed timeframes.
• Maintain polite and professional communication reflecting SummitCare values.
• Communicate relevant information as required.
• Maintain confidentiality.
• Complete all work within agreed timelines.
• Identify and rectify gaps in policies.
• Utilize feedback in policy development.
• Develop policies within established guidelines.
• Make recommendations for improvement.
• Demonstrate commitment to continuous improvement.
• Ensure compliance with SummitCare policies, procedures, and legislation.
• Adhere to delegated areas of SummitCare’s Performance Measures Matrix (PMM).