POS Business Analyst

at  Capgemini

JOB DESCRIPTION:

We are seeking for a business analyst who can become a domain expert and develop the ability to explain technical concepts in simple terms to business partners. Restaurant domain knowledge, Point-of-Sales or Digital transformation experience preferred.

REQUIRED SKILLS:

• Good experience in detailed Agile and Waterfall projects, understands complex project interdependencies, is able to prioritize & lead multiple requests, partners, and ongoing timeines.
• Experience in Planing, prioritizing and leading project scope and product feature backlog and development of requirements and user stories where appropriate.
• Experience in crafting, Updating, and close Product Backlog/Features/Epics/et al, ensuring all tickets have been entered, information is correct, the status/owner are correct, and the ticket is not blocked.
• Working with managers to proactively identify and remove roadblocks in application updates and issues identified during testing.
• Experience analyzing nontechnical requirements, performing Root Cause Analysis, and working with customers to resolve issues.
• Experience working in fast paced and complex projects, with multiple dependencies and varying partners.
• Able to see the high level view of the project, while diving into the details to identify and fix bugs/issues.
• Restaurant domain knowledge, POS - Point-of-Sales preferred.

• Identify gaps in requirements and follow up with partners to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional requirements)
• Develop technical, functional, and strategic artifacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
• Validate all requirements, stories meet acceptance criteria, has the appropriate acceptance tests and accept requirements and stories as appropriate only if it passes all validations
• Work closely with internal and external customers and partners, including any third parties to gather business requirements and define software functionality, throughout the release lifecycle, from inception to general release to ongoing support. May also work with internal and/or external development teams and vendor partners to deliver project objectives.