Post Placement Support Officer - Employment Services

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POST PLACEMENT SUPPORT OFFICER - EMPLOYMENT SERVICES

Posted: 09/04/2024
Closing Date: 15/05/2024
Job Type: Permanent - Full Time
Location: Shepparton
Job Category: Community Services and Development
MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment.

JOB DESCRIPTION

Are you looking for an exceptionally rewarding position where no two days will be the same? Are you a go-getter who has highly developed interpersonal and communication skills, who demonstrates professionalism, attention to detail and resilience with the ability to engage and influence?

DESIRED SKILLS AND EXPERIENCE

To be successful you will:

• Be enthusiastic, resilient and have genuine desire to help others will be fundamental in your approach to work, preferring a person-centered approach to ensure that the goals agreed to are well matched to our client and employer needs.
• Poses planning, organisational, administration and computer skills to ensure that you complete all case note and record requirements adhering to compliance guidelines.
• Have ability to utilise active listening skills and questioning technics to identify goals, strengths and obstacles to continued employment.
• Effective relationship building skills.
• Analytical ability to work with data and draw conclusions.
• A National Police and Working with Children Check are required on commencement.

Servicing Shepparton and surrounding areas, you will work closely with our Employment Consultants and local employers assess and address the needs of job seekers in the workplace to ensure ongoing work is maintained. The primary duties of this role would include:

• Providing regular support to both the client and the employer through phone and face to face contacts, conduct worksite visits and effectively remove barriers that may otherwise be problematic to workforce participation through effective problem solving.
• Engage fully with Community Groups, Local Service Agencies and Registered Training Organisations to ensure access to services which provide support to the participants and employer before and after placement
• Working closely with participants of the service, employers and community groups and other agencies to ensure work is secured long term by addressing any issues, training needs
• Develop effective relationships with participants, employers, community organisations, Job Coaches and Workforce Partners to ensure clear lines of communication and accountability are established that will support the achievement of employment outcomes for our clients.
• Liaise with current and potential employers to identify their current or future labour needs and market job seekers.