Practice Front Office Team Member

at  Southern Dental Alliance

SOUTHERN DENTAL ALLIANCE IS LOOKING FOR A PRACTICE FRONT OFFICE TEAM MEMBER TO JOIN OUR TEAM!

Southern Dental Alliance is a dental support organization affiliated with 40+ practices in the Southeast. The lead doctors of each practice pursue aggressive growth and offer invaluable mentoring and support. The practices operate under eleven main practice identities
At Southern Dental Alliance – we want to be a community that people want to join. We are looking for long-term relationships with our teams, our patients, and our communities.
As a Practice Front Office Team Member, you will be responsible for performing a variety of patient facing, office, and general front office duties. This position requires one to communicate professionally and effectively with patients, the practice team, Regional Team and the Shared Services Team. It also requires excellent time management and organizational skills. The purpose of this role is to engage with patients, answer the practice phone, schedule patients, discuss treatment plans and finance options, verify patient benefits, and accurately collect payments

MINIMUM ELIGIBILITY REQUIREMENTS

• High School Diploma or GED
• Must be detail orientated and organized
• Must possess excellent customer service skills and work well under pressure
• Strong computer skills including Microsoft Office suite and desk top publishing
• Ability to multi-task, meet deadlines, and work in a fast-paced environment
• Ability to work independently as well as with a team
• Excellent verbal, written, and interpersonal skills
• Must pass criminal background check

PREFERRED EDUCATION AND EXPERIENCE

• 1-year experience working in a dental office.
• Use of dental/medical technology.
• Dentrix, Eaglesoft, Dentrix Ascend, or other dental/ medical software experience.
• Billing Experience.
• Understand basic financial concepts.
• Customer Service Oriented and Professional Demeanor.
• Understand, calculate and communicate treatment plans.
• Ability to communicate professionally in person and over the phone.

ADDITIONAL ELIGIBILITY REQUIREMENTS

• Current CPR certification
• Employee must submit to a post offer, pre-employment physical examination/medical history check.
• Employee must be required to submit to an annual Tuberculosis (TB) and Rubella screening

Please refer the Job description for details