Practice Manager - Leading Occupational Health Provider

at  Davidson Group Services

ABOUT MY CLIENT

Proudly Australian owned, my client stands as the largest provider of occupational healthcare and general medical services nationwide. Boasting an expansive network of over 50+ clinics across Australia as well as international partnerships, 11 of those clinics are based right here in Queensland.
With both Brisbane, Gold Coast and regional locations, each clinic is dedicated to delivering comprehensive Occupational Health, General Practice, and integrated medical, paramedical, and wellness as well as injury management services to a diverse range and size of Executives to ‘blue collar’ patients in both corporate and community entities which include high profile clients such as Rio Tinto, BHP, Queensland Rail and the Department of Defence.

ABOUT YOUR NEW ROLE

Your primary responsibility will be to ensure the seamless daily operations of this large and diverse practice ensuring that each client who presents to the clinic receives the highest levels of service, care and efficiency. Your staff, of which there are 5, are looking for an inspiring and knowledgeable leader who isn’t afraid to ‘get on the tools’ and work alongside them when needed.
The 5 key areas of your responsibilities in your new role are:
People Management: Create a dynamic organisational culture with a cohesive team of skilled staff & allied health professionals. You will be responsible for all HR functions such as recruitment, training, mentoring, rostering, and managing administration staff as well as coordinating and liaising with a solid team of clinicians.
Client & Customer Management: Deliver the highest quality occupational health services tailored to your customer needs, delivering exceptional levels of service and communication to your valued clients, their staff and your individual patients.
Drive growth of the clinic promoting your clinic capability, with a specific focus on Occupational Health services
Operational Duties: Develop and adhere to systems and processes that support the business objectives. Compliance with policies and procedures, ensure patient records are maintained in accordance with company policies, relevant legislation and standards as well as ensure medical records are maintained to guarantee patient confidentiality.
Information technology as well as clinic equipment & building maintenance are also all in order.
Workplace Health & Safety: 100% compliance ensuring a safe workplace and clinic for you, your staff, your clinicians, and patients at all times and that all WH&S policies and procedures are being adhered to and actioned.
Financial Duties: Overseeing accounts, budgets, finance management as well as reporting and compliance to any contractual arrangements.

With a commitment to cultivating a positive workplace culture, fostering close team networks and a supportive environment, this role comes with its perks, such as:

• A driven, forward thinking and approachable Queensland leader who reports into an equally passionate & personable national senior leadership team
• A secure and reputable position within the national healthcare landscape
• Preferring to build leaders and promote from within, you will have ongoing training and career development opportunities both locally and nationally.
• Discounted fees for various medical services, great retail/travel discounts & cashback offers (up to 20% on 400+ retailers)
• Paid parental leave
• Salary packaging benefits
• Access to a sold Employee Assistance & wellbeing programs
• That great sense of pride that comes in knowing that your employer has an unwavering commitment to corporate social responsibility, involving fundraising and support for community events
• Located 2 blocks from central train station, street food stalls and markets are run in the square each week creating a great place to go and unwind and tantalise your tastebuds at break times