Practice Manager

at  PrimaryCareCareers

ABOUT THE CANDIDATE

If you are an experienced practice manager looking for a new challenge, then we would love to hear from you.

All applicants should have the following skills and qualifications:

• A relevant qualification in business management, or equivalent qualification or experience;
• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
• Strong skills and experience in HR, premises management, IT and complaint handling;
• Prior experience of leadership and personnel management, ideally within a healthcare setting;
• Experience in financial management;
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
• Self-motivated, with a forward-thinking, solution-focused approach;
• The ability to develop, implement and embed policies, procedures and guidelines;
• Experience of working in an ever-evolving environment, with an ability to cope with regular change;
• Excellent organisational, management and planning skills, IT skills and communication skills;

• Ability to implement and manage change effectively;Ability to identify training and development needs in self and other as well as experience of appraising staff.

ABOUT US

We care for 18,500 adults and children across West Basildon and beyond. Our clinical team is made up of 4 GP partners, as well 5 GPs . Our GPs work alongside advanced nurse practitioners, practice nurses, health care assistants, social prescribers, care coordinators and our own in-house pharmacy team.
The health and well-being of our patients is at the heart of everything we do. Our goal is to provide an accessible, friendly, evidence based and compassionate service. By considering an individual’s holistic needs we will utilise the correct professionals from our large multi-disciplinary team to address the problem presented. We pride ourselves that we are able to address medical, physical, psychological and social aspects of care.
As a practice that strives for continuing clinical excellence, we are passionate about helping to train the next generation of competent clinicians. We are a thriving and progressive training hub supporting physician associates, nurses, HCAs, pharmacy technicians, independent prescribers, medical students, newly qualified doctors and GP registrars through their academic and clinical education.
Come and join us! We are looking for outstanding staff who want to embrace the changes in general practice but value the preservation of continuity. We can accommodate and help you develop skills, and we welcome part-time agile working. Come and talk to us, come and see what we are doing, we look forward to hearing from you.

Laindon Medical Group is looking to appoint an experienced practice manager to lead our organisation on a full-time basis for 37.5 hours per week on 5 days.

The main responsibilities of the role include:

• The overall responsibility for the day-to-day running of the surgery;
• Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
• Driving innovation and modernisation;
• Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
• Presenting and analysing data, to monitor quality;
• Attending local meetings, to represent the surgery, and reporting to partners;
• Effectively managing all staff;
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
• Developing effective partnership, with other organisations, to benefit the practice;
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
• Ensuring that the practice complies with all aspects of Health & Safety at Work legislation;
• Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;
• Implementing and maintaining systems, under direction from the partners;
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
• Reviewing and updating the practice’s information leaflet and website;
• Handling practice publicity and health education materials;
• Being involved in managing the computer system, including organising any maintenance and developments to the system;
• Ensuring practice compliance with data protection legislation;
• Preparing practice business plans and annual reports, as directed by the partners.