Practice Manager

at  The Health Cove

The Health Cove, an established 5 star google reviewed allied health practice with 18 years of service in northern NSW. We have two lovely beachside locations of Brunswick Heads and Cabarita Beach.
Job Title: Practice Manager
Purpose: To lead an exceptional team of allied health practitioners and receptionists to provide gold standard healthcare to our patients and community.
Reports To: Managing Directors

• Planning:
• Provide regular reports on business performance in relation to goals.
• Work with executive management to develop and implement strategies for achievement of organisational goals.
• Human Resources:
• Recruitment, development and management of non clinical practice staff to ensure high performance and continuing professional improvement.
• Leadership and management including team building, delegation of tasks and conflict resolution.
• Provide assistance with payroll to ensure both employee and employer interests are protected, tax/superannuation obligations are met and records are maintained.
• Systems:
• Review and improve practice systems to ensure smooth and efficient functioning, high quality services and continuous improvement.
• Work closely with other management and team leaders in relation to bookings, reception, phone hub, and contacting to optimise workflows.
• Finances:
• Maintain and control debtors, creditors and general ledger to ensure maximum profitability and cash flow and compliance with all taxation, record keeping and other statutory requirements.
• Equipment and Software:
• Maintain computer hardware and software in conjunction with suppliers.
• Schedule maintenance and upgrades of equipment.
• Work with IT contract provider to trouble-shoot day to-day operations
• Compliance:
• Maintain awareness of current and new legislation to ensure business is complying with all statutory and regulatory obligations including industrial and employment law, OHS requirements, privacy obligations and taxation responsibilities.
• Ensure relevant personnel are kept informed and changes are made to systems and procedures as equired.
• Ensure practice complies with all contractual obligations.
• Marketing:
• Identify opportunities for growth, working with executive management to execute marketing plans.
• Networking:
• General practitioners, Support co ordinators and other areas of networking are crucial