Practice Support Analyst

at  Latham Watkins LLP

About Latham & Watkins:
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role:
The Practice Support Analyst is an integral part of Latham’s Practice Support Services team. This role will be responsible for providing a high level of support in the areas of litigation and transactional matters supported by the Practice Support Services (PSS) team within the Technology department, while working on technical projects of varying degrees of complexity, ensuring those projects are completed on time and within specifications. This role will be located in either our London or Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The schedule for this role is 9:00 AM – 5:00 PM, Sunday to Thursday.
Responsibilities & Qualifications:

Other key responsibilities include:

• Understanding and following current protocols and best practices in the areas of electronically stored information (ESI) processing, technology assisted review (TAR), and production
• Processing, converting, and validating data using various tools
• Identifying issues during data processing and/or preparing review or production databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate
• Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags, review batches, data overlays, exports, batch-printing, and reports
• Providing training and support to attorneys, paralegals, staff, clients and external users on document review databases, as well as the firm’s practice support software and tools

We’d love to hear from you if you:

• Display knowledge of the e-Discovery lifecycle (EDRM) with a focus on data processing and loading
• Exhibit strong customer service skills, and the ability to quickly learn new skills, including new software, tools, and workflows with an enthusiastic attitude
• Demonstrate strong analytical and problem-solving skills, and the ability to work on complex projects in the most efficient way possible

And have:

• Relevant technical experience, preferably in a legal or professional services environment or at a vendor specialising in providing legal technology processing services
• Knowledge and proficiency with at least one e-Discovery (EDD) processing tool, such as eCapture, Nuix Workstation, Relativity, etc.
• A Bachelor’s degree in a related field, preferably

Benefits & Additional Information:

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world’s leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. #LI-AJ1 #LI-Hybrid #Associat

• Understanding and following current protocols and best practices in the areas of electronically stored information (ESI) processing, technology assisted review (TAR), and production
• Processing, converting, and validating data using various tools
• Identifying issues during data processing and/or preparing review or production databases and addressing issues and/or working with other team members to escalate to subject matter experts or software provider as appropriate
• Providing support to project managers and members of case teams for database uploads, search queries, e-mail threading, document review database analytics, creation of custom tags, review batches, data overlays, exports, batch-printing, and reports
• Providing training and support to attorneys, paralegals, staff, clients and external users on document review databases, as well as the firm’s practice support software and tool