Premium Guest Executive NSW

at  The Star Entertainment Group

PREMIUM GUEST EXECUTIVE NSW

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As a Premium Guest Executive working in our VIP Domestic Sales and Marketing team, you will focus on implementing marketing initiatives to retain and grow The Star’s local VIP guests. Your demonstrated passion for providing excellent guest service and ability to develop and maintain key relationships, will enable you to exceed expectations, promoting guest engagement and increasing visitation to The Star Sydney.
This is a fantastic opportunity where you will work as a team to support the Vice President Premium Guest in the development and implementation of business plans in addition to identifying new and creative marketing opportunities.

• Managing a dedicated Hosting List of Local Platinum & Diamond members
• Meeting individual KPIs regarding sales budget targets and the activation of hosted members
• Maintaining and developing strong interpersonal relationships
• Representing The Star at hosted events and promotions both on and off site
• Managing member local accommodation and restaurant reservations requests
• Managing Interdivisional travel bookings and RSVPs to events and promotions