Premium Hub - CoE: Business Process Consultant BW/Datasphere

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

We are seeking to identify a Business Process Consultant for the Premium Hub CoE BW/Datasphere team, Ireland. The successful candidate will be required to lead and support service delivery teams. Qualified candidates should possess the required technical and communication skill competencies with committed professionalism, desire and passion in managing our top customers.
Premium Hub CoE focuses on value delivery for SAP’s top customers, helping them increase the value of their SAP solutions. Predominately we deliver Premium Engagement and Professional Services.

The following is an outline of the main tasks & responsibilities involved in this role:

• Deliver Premium Engagement services as lead and team member
• Collaborate with colleagues across CoE and PE FrontOffice to ensure project/customer success
• Share technical knowledge with other team members
• Fulfil De-Escalation and FTQM roles as needed
• Support our BackOffice and virtual project rooms
• Review work completed by others and provide constructive feedback
• Explain and position the PE service portfolio for A&DM and Safeguarding to FrontOffice & customers
• Travel onsite if necessary