Premium Hub - CoE: Business Processes Consultant - Manufacturing and Execution

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

You will bring your experience of working with customers who have hybrid ERP system landscapes with a mix of on-premise platforms, private and public cloud solutions/services to engage with customers up to C-suite level.
As an advocate for the customer, you will be their voice within SAP and understand competitive threats and utilize proper escalation channels to help customers during times of need. This will require you to understand customer needs, and how to leverage SAP solutions to address them, collaborating with virtual account teams.
You will work within a dynamic team environment covering SAP Enterprise Asset Management and SAP Project System topics with a focus on building Intelligent Enterprise:

Tasks will also include:

• Deliver both onsite and remote services from the Premium Engagement portfolio to some of SAPs biggest customers around the world.
• Empower customers with hands on, face-to-face workshops covering SAP Enterprise Asset Management, SAP Project Systems and innovation topics.
• Participate in design thinking and exploratory workshops with customers to validate, criticize and ultimately realize ideas and use cases for realizing Intelligent Enterprise.
• Assume the role of De-Escalation Architect for mission critical or business down scenarios.
• Act as trusted advisor to our biggest customers and guide them through their implementation projects in the Hybrid and innovation space.
• Support development, proof of concept and configuration services for SAP EAM customers.
• Drive new initiatives to increase our knowledge and footprint with new products and technologies in an ever-changing Hybrid world.
• Identify opportunities to increase SAPs involvement with a customer and position services to fill these gaps and meet the customers need