Premium Hub - CoE: Senior Business Processes Consultant - Data Management

at  SAP

WE HELP THE WORLD RUN BETTER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

You will bring with you the required SAP technical and application competencies with committed professionalism, desire and passion to deliver high value services and projects to SAP customers. You will demonstrate the soft skills to collaborate within the team and across multiple focus areas within the wider product portfolio and develop technical knowledge and embrace customer ownership. As an advocate for the customer, you will be their voice within SAP and understand competitive threats and utilize proper escalation channels to help customers during times of need. This will require you to understand customer needs, and how to leverage SAP solutions to address them, collaborating with SAP product and service delivery teams.

As a Senior Data Management consultant your main tasks will be:

• Ability to assist customer in designing Data management strategies for their SAP On-Premise and Cloud environment(s) and act in an advisory capacity.
• Troubleshoot, analyse, and resolve Data related problems as part of CoE service delivery and EoDs.
• Excellent written and verbal communication skills with the ability to impart ideas in technical, business and user-friendly language.
• Ability to handle one or more projects/services simultaneously or handle end to end project/product delivery independently and provide guidance to team members
• Perform analysis of critical issues for the project(s)/product(s) and provide expertise towards resolution
• Perform high-level analysis of any new requirements/change requests to the solution from a techno-functional standpoint.
• Escalate issues well in advance and suggest alternative approaches
• Guide and influence team members to accomplish the team’s technical and scheduled goals
• Work closely with other custom development team members, SAP development teams, external partners and customer teams to ensure successful project/service engagement completion
• Have an appetite to acquire new knowledge, adapt to and contribute to fast innovating software business and emerging technologies
• Strong verbal and written communication skills and ability to interact with teams in other geographical locations