Primary Home Care Scheduler/EVV Training Clerk/Field Supervisor

at  CUIDADO CASERO HOME HEALTH CENTRAL INC

SUMMARY

This is a dual role: Part-time this incumbent will be acting in the role of: The Primary Home Care Scheduler/EVV Training Clerk is responsible for the coordination of patient staffing, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and Personal Care Attendants (PCA) staff. They are responsible for the daily maintenance of the EVV call in/out system that monitors the Personal Care Attendants daily reporting of services performed and hours worked. They are also responsible for the accuracy and timely communication of scheduling conflicts to PHC Coordinator.
Part-time this incumbent will be acting in the role of: The PHC Field Supervisor primary responsibility is to provide in-home initial training for PHCs, supervisory visits on Personal Care Attendants and the services being provided to the consumer are in line with the plan of care. They are responsible for training on the call in/out system on initiation of services and continuously as needed by the Personal Care Attendants.

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

This position requires at least the following minimum requirements:

• Spanish Bilingual required.
• Prefer 1-2 years of health care experience.
• Leadership skills (ability to take charge; set objectives; drive to results; team player).
• Skillful in organization of work and in principles of time management
• Ability to contribute to the quality of care being rendered through constructive communication with primary care staff.
• Good communication skills and ability to establish good rapport with other staff members.
• Demonstrated ability to work with patients and employees. Demonstrated ability to work in a proactively diverse and inclusive organization.
• Must have excellent written communication by writing clearly and informatively and edits work. Demonstrates accuracy thoroughness and follows through on commitments.
• Must practice a high level of confidentiality and be able to effectively respond to questions from employees, managers and outside entities. Must have excellent communication skills, both verbal and written. Must be able to work with others to resolve issues and maintain composure in an environment of changing priorities.
• Must have knowledge of all company policies and procedures. Must be able to work on a timetable, follow instructions, responds to management direction and solicits feedback to improve performance. Should have excellent character references and solid work background. Must be able to read, write and speak English. Spanish is required.
• Must have knowledge and proficiency of office computer equipment and software. Demonstrate ability to multitask and work in a fast-paced office setting. Proven ability to cope with conflict, stress and crisis situations.

DRIVING & OTHER REQUIREMENTS

Must have and maintain a valid state driver license, have a registered and reliable vehicle that meets state law standards, and meets the insurance standards of company. Position requires travel between company sites as well as the communit

Please refer the Job description for details