Primary Technical Support Engineer
at Schneider Electric
Greater Adelaide, South Australia, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Aug, 2024 | Not Specified | 16 May, 2024 | N/A | Fault Finding,Computer Engineering,Business Understanding,Software,Addition,Process Automation,Communication Protocols,Computer Skills,Data Analysis,Conflict Resolution | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job Description:
Are you passionate about improving customer satisfaction and creating market stability? Look no further as we’re seeking a dedicated individual to provide top-tier technical support for Schneider Electric’s Home and Building Automation Products.
We have an exciting opportunity for a Primary Technical Support Engineer to join our Customer Experience team. Based in Adelaide, this role will report into Advanced Technical Support Manager. Our team’s mission is to be Customer’s first advocate & connect our teams to provide simplified seamless experience. Through innovation and digitisation, you will play an integral part as a change agent towards continuous improvement. As our Technical Support Specialist, you will play a pivotal role in guiding customers and SE businesses in selecting and implementing our products, all while ensuring customer expectations are met and business goals are achieved.
Responsibilities:
- Deliver the highest standard of technical support
- Develop personal technical expertise and company knowledge resources
- Enhance customer satisfaction and refine customer management skills
- Contribute to lead identification and bolster the company’s reputation
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Electrical/Electronic Manufacturing
IT - Hardware / Telecom / Technical Staff / Support
Other
Diploma
Electrical electronic power process automation mechatronic chemical software or computer engineering or trade qualification with relevant experience
Proficient
1
Greater Adelaide SA, Australia
