Principal Advisor [Power Platform] - IT Applications and Information Management

at  Queensland Fire and Emergency Services

About us
As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.
Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.
Purpose of role
IT Applications and Information Management is responsible for the management and delivery of all departmental business systems, business platforms, their integration and information management which are critical in the evolution of the department’s internal technology capability. The branch leads and manages the provision of application management; integration management; information management; level 2 support for specialist systems; system training; vendor and contract management; and service reporting. In addition, are the key integrator and escalation point for the delivery of operational services from our service providers and suppliers to meet business objectives and organisational priorities.
Reporting to the Director, you will work collaboratively as a Microsoft Power Platform subject matter expert across the Information Technology Directorate and QFES business areas. This role will provide an opportunity to utilise your knowledge and experience to develop and maintain a productive, secure and compliant Power Platform Centre of Excellence (CoE) and fit for purpose governance framework and services to manage electronic artefacts in QFES and help power our digital transformation.
Key requirements

Highly desirable requirements

• A bachelor’s degree in information technology or equivalent would be beneficial.
• Demonstrated experience in the following technologies Power Apps, Power Automate and how to integrate them with other (Microsoft) applications.
• Demonstrated experience in setting up or supporting Power Platform support services, capabilities and governance processes and best practices.
• Demonstrated experience establishing and growing collaborative relationships with staff from varying technical disciplines and with customers, suppliers, and stakeholders.
• Microsoft Certification in Microsoft Power Platform and/or Dynamics 365.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Support our Microsoft partner in the development of an environment strategy and configuration activities in collaboration with internal stakeholders to enable a productive, secure compliant Power Platform, and continue maintaining the CoE to meet strategic and business objectives.
• Implement Power Platform solutions based on architectural best practices and frameworks to support service delivery and help power our digital transformation.
• Provide technical expertise and guidance on basic aspects of the Power Platform offerings and assist with the design and implementation of available, cost-efficient solutions that meet operational capability and organisational needs.
• Develop, maintain, and implement key security, governance and compliance policies, including monitoring and audit processes for Power Platform solutions to protect sensitive data or unauthorised access, and enable the correct application of operational procedures.
• Create and maintain the Power Platform and services to help power our digital transformation, and ensure all technical solutions meet organisational standards, policies and strategic plans.
• Assist with delivery of Power Platform architecture patterns and implementation based on customer requirements and educate the team on best practices and technical support to accelerate learning among peers.
• Build and maintain effective working relationships to support the development of an environment strategy in collaboration with internal stakeholders for the installation, upgrading, and control of systems for services and products on the Power Platform.
• Support the release and deployment of new services over the software development lifecycle and ensure that the Power Platform is managed to agreed levels of service and data integrity, and is monitored and reviewed.

Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Drive accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Support our Microsoft partner in the development of an environment strategy and configuration activities in collaboration with internal stakeholders to enable a productive, secure compliant Power Platform, and continue maintaining the CoE to meet strategic and business objectives.
• Implement Power Platform solutions based on architectural best practices and frameworks to support service delivery and help power our digital transformation.
• Provide technical expertise and guidance on basic aspects of the Power Platform offerings and assist with the design and implementation of available, cost-efficient solutions that meet operational capability and organisational needs.
• Develop, maintain, and implement key security, governance and compliance policies, including monitoring and audit processes for Power Platform solutions to protect sensitive data or unauthorised access, and enable the correct application of operational procedures.
• Create and maintain the Power Platform and services to help power our digital transformation, and ensure all technical solutions meet organisational standards, policies and strategic plans.
• Assist with delivery of Power Platform architecture patterns and implementation based on customer requirements and educate the team on best practices and technical support to accelerate learning among peers.
• Build and maintain effective working relationships to support the development of an environment strategy in collaboration with internal stakeholders for the installation, upgrading, and control of systems for services and products on the Power Platform.
• Support the release and deployment of new services over the software development lifecycle and ensure that the Power Platform is managed to agreed levels of service and data integrity, and is monitored and reviewed

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governanc