Principal Consultant - iT Service Delivery Manager - Finland

at  Infosys

Role - Principal Consultant (Service Delivery Manager)

• Experience in managing large infrastructure Service Delivery for Data center and private cloud Operations.
• Good understanding of Infrastructure services, End user services, ITIL process.
• Accountable for the contract management, revenue, and margin targets,
• creating innovative solutions and pricing models for new proposals
• Experience and understanding of sales, presales processes and value proposition framework.
• Worked extensively on rebids and New Account Opening deals.
• Client interaction, stakeholders’ management, SLM management.

ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

• Experience in managing large infrastructure Service Delivery for Data center and private cloud Operations.
• Good understanding of Infrastructure services, End user services, ITIL process.
• Accountable for the contract management, revenue, and margin targets,
• creating innovative solutions and pricing models for new proposals
• Experience and understanding of sales, presales processes and value proposition framework.
• Worked extensively on rebids and New Account Opening deals.
• Client interaction, stakeholders’ management, SLM management