Principal Contract Interface Manager

at  Metro Trains Melbourne

26 June 2024
Engineering Melbourne Full Time
At Metro, we are one team, united in our purpose of moving Melbourne.
We believe in fostering an environment where your skills, talents, and aspirations can thrive.
We look forward to supporting you as you plan the next chapter of your career at Metro.
Before applying for a new role at Metro, please notify your current manager.
Metro Trains is a multi-award-winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive, and safety focused, and who are at the core of our success.

Why work at Metro Trains?

• We promote a work/life balance, and support opportunities to WFH.
• Excellent remuneration, with great career development and upskilling opportunities.
• Receive a free Myki Pass that allows free Public Transport!
• Work with supportive team individuals from varying backgrounds and experiences.
• Access a wide range of corporate discounts, including gym offers.

About the team
Metro’s Infrastructure team maintains our railway, from structures, signals, electrical assets, facilities and more, our team work 24/7 to maintain our network and ensure a safe, reliable and sustainable our passengers. We are committed to strengthening our organisation by hiring the best, to do the best.
To keep this momentum going, we are seeking a Principal Contract Interface Manager in our Infrastructure division for leading a team of four to set up managing the operational and commercial interfaces with CYP (Cross Yarra Partnership) for MTP (Metro Tunnel Project). This includes direct liaison with DTP (Department of Transport and Planning) to address project-related operational impacts.
This is a full time max-term contract for 17 months based in Docklands, Melbourne.
About the role
The role demands effective cross-departmental coordination within MTM (Metro Trains Melbourne) to set up the interface management, especially with the Infrastructure, Operations, Finance, and Commercial teams, to uphold and advocate for MTM’s contractual commitments.
Additionally, this position plays a key role in collaborating with the Finance and Commercial departments on claims management related to CYP, ensuring the protection and advancement of MTM’s interests.

Main duties include

• Direct all interactions with key external stakeholders such as the CYP and the DTP, safeguarding MTM’s interests with MTP.
• Lead the development of the team’s strategy and operating structure.
• Lead communication and reporting on project-related operational and commercial aspects, ensuring alignment with stakeholder expectations and project transparency.
• Lead and manage a team of four, fostering a collaborative and high-performing environment. Responsible for the professional development, performance management, and mentorship of team members to ensure they are effectively contributing to MTP’s objectives and MTM’s broader goals.
• Facilitate coordination across MTM’s departments, including Infrastructure, Operations, Finance, and Commercial, to influence and uphold contractual obligations related to MTP.
• Lead the collection and analysis of data, performance trends, and incident reports for the MTP, informing decision-making and project adjustments.
• Champion a strong safety culture within the project scope, ensuring compliance with safety standards and promoting a safety-first mentality among the team.
• Operate with a degree of independence, maintaining communication with the Head of Infrastructure Assets & Assurance on strategic matters, and seeking guidance as necessary

About you

• A tertiary degree in Rail Operations, Engineering, Business Management, or a related field is highly desirable. Advanced qualifications or certifications pertinent to rail industry standards and practices will be considered an asset.
• Demonstrated leadership and employee development experience, with a track record of guiding teams towards achieving organisational objectives.
• Extensive experience and deep operational knowledge in railway operations, infrastructure maintenance, or a comparable field.
• Proven experience in delivering services and managing projects across multiple business areas within a large-scale organisation.
• Strong contractual negotiation skills with a proven ability to secure key outcomes that align with organisational goals.
• Experience in contractual stakeholder management and conflict resolution is vital.
• Advanced problem-solving skills, capable of addressing challenges at both the strategic and operational levels.
• An analytical mindset and the ability to devise innovative solutions to complex issues are required.

Ready to apply? Great!
If what you’ve read resonates with your values, experience, and career aspirations then we want to hear from you!
Click to submit your application by Tuesday 10th July 2024 @ 11.59pm.
For a confidential chat, reach out to Dasham Bedi, Talent Acquisition Partner.
Please note: screening and shortlisting for this role will commence prior to applications closing so if you are intent on applying, please do so at your earliest convenience.
Metro’s commitment to a Diverse, Equitable, and Inclusive culture
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.

• Direct all interactions with key external stakeholders such as the CYP and the DTP, safeguarding MTM’s interests with MTP.
• Lead the development of the team’s strategy and operating structure.
• Lead communication and reporting on project-related operational and commercial aspects, ensuring alignment with stakeholder expectations and project transparency.
• Lead and manage a team of four, fostering a collaborative and high-performing environment. Responsible for the professional development, performance management, and mentorship of team members to ensure they are effectively contributing to MTP’s objectives and MTM’s broader goals.
• Facilitate coordination across MTM’s departments, including Infrastructure, Operations, Finance, and Commercial, to influence and uphold contractual obligations related to MTP.
• Lead the collection and analysis of data, performance trends, and incident reports for the MTP, informing decision-making and project adjustments.
• Champion a strong safety culture within the project scope, ensuring compliance with safety standards and promoting a safety-first mentality among the team.
• Operate with a degree of independence, maintaining communication with the Head of Infrastructure Assets & Assurance on strategic matters, and seeking guidance as necessar