Principal DevOps Engineer, Cloud Operations (US GOV Cloud)

at  Icertis

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

ADDITIONAL QUALIFICATIONS:

• Azure Portal/Azure DevOps/Visual Studio/Azure Active Directory:
• Experience and working knowledge with a range of Azure IaaS and PaaS services
• Experience of working with Elastic Search, Kibana, Redis Cache
• Comfortable using Azure DevOps (ADO), GitHub (Actions), TFS (Team Foundation Server)
• Comfortable with Visual Studio and SQL Server Data Tools
• Comfortable with basic DevOps concepts like CI/CD, and Infra-automation
• Hands-on experience with Ansible and Terraform
• Knowledge and experience with IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) processes and procedures
• Experience with collaboration tools: Microsoft Teams/SharePoint/ADO
• Preferred familiarity (5+ years) with some or all the following Azure PaaS security resources:
• Threat protection
• WAF (Web Application Firewall)
• Tenable Nessus
• Microsoft Defender for Cloud
• Static code scanning tools: Veracode
• Open-Source scanning tools: Blackduck
• SIEM (Sentinel), and Cloud Security Analytics
• Security Operation Center

*THIS IS U.S. BASED ROLE WITH A U.S. CITIZENSHIP REQUIREMENT, APPLICANT MUST RESIDE IN AND WORK FROM THE U.S *

We are looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Principal DevOps Engineer to join our rapidly growing US GOV Cloud Operations team. This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation. The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives through IaC (Infrastructure-as-Code) processes. This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers.

RESPONSIBILITIES

• Expert-level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure (Microsoft Government Cloud preferred)
• Provide strategic technical strategy, solutions, architecture, and design diagrams, which follow best practices in cloud architecture
• Deploy, configure, secure, and monitor various Azure services using Terraform, Ansible, and Azure DevOps pipelines
• Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment
• Ability to take a project or task from inception to completion understand when to escalate
• Stay familiar with relevant current and future technologies and trends
• Continuously maintain and/or improve the security of client environments and customer data
• Monitor all production environments as a part of a 24x7x365 on-call rotation to ensure availability, resiliency, and performance meets our SLAs
• Respond to monitoring alerts as received
• Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures
• Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes
• Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration
• Performs other job-related duties as assigned, such as assist with evidence collection during audits
• This is an individual contributor role with title and salary based on experience