Principal Engineer, IS Reverse Logistics

at  Providence

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Computer Engineering, Bachelor’s Degree in Computer Science, Bachelor’s Degree in Mathematics, Bachelor’s Degree in Engineering or equivalent educ/experience.
• 8 years Related experience; more preferred.
• Strong experience in automation, specifically related to deployment, recovery, or other manual processes.
• Strong experience with n-tier solutions.
• Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
• Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
• Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
• Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis.

PREFERRED QUALIFICATIONS:

• More than 5 yrs experience in Reverse Logistics
• Certified PMP, Business Analyst or equivalent experience
• Familiar with ServiceNow and Oracle

• Manage 3 rd party Reverse Logistics partners services and delivery
• Monitor Reverse Logistics partners performance to contract
• Identify opportunities to gain efficiencies both with external partners and internal customers
• Work with Suppliers to develop robust & cost optimized repair solutions to elongate the life of IS devices
• Develop, monitor and analyze key performance indicators (KPIs) related to Asset & Inventory Mgmt, identifying areas for improvement and implementing corrective actions as needed
• Partner with cross functional teams to develop processes and solutions to better support our Caregiver community
• Drive continuous improvement initiatives to optimize supply chain efficiency, reduce costs, and enhance caregiver satisfaction
• Provide analysis & standardize analysis needs to support Asset & Inventory Mgmt teams
• Provide regular reports and updates to senior management on the performance of the Reverse Logistics program.
• Work in ServiceNow to facilitate Asset Retrieval or Asset repair needs.
  Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.