BASIC INFORMATION

Country:
United States
State:
NA
Date Published:
01-Jul-2024
Job ID:
42071
Travel:
up to 25%
Additional Locations:
South Carolina - Charleston, Massachusetts - Boston, Illinois - Chicago, Texas - Dallas, Colorado - Denver, Florida - Miami, New York - New York, Washington - Washington

DESCRIPTION AND REQUIREMENTS

CareerArc Code
CA-BS

LI-BS1

ROLES & RESPONSIBILITIES:

• Holistic Product Experience: Develop an overall product experience strategy for HelixGPT to deliver a seamless and impactful customer journey that resonates with the CxO.
• Cross-functional Leadership: Champion the unification of product, R&D, UX, and GTM teams to forge unparalleled synergy and relentless execution.
• Drive GTM Strategy: Develop and implement a comprehensive GTM strategy for HelixGPT, positioning it as the leading solution in the ESM and ServiceOps space.
• Develop and champion vertical-specific solutions and best practices for different GenAI use cases, organizational functions (IT, LoB), and industries (Telco, FiServ).
• Strategic Partnerships: Grow partnerships in both product and GTM with top AI/ML players such as Microsoft/OpenAI, Google, Databricks, and Snowflake to enhance HelixGPT’s capabilities and market reach.
• Customer-Centric Innovation: Drive continuous improvement and innovation by creating a design partner program, leveraging customer feedback, market trends, and competitive analysis to enhance HelixGPT’s product offerings.
• Figurehead and Public Speaker: Serve as a figurehead and public speaker in EMEA and APAC, representing HelixGPT and ServiceOps at conferences, industry events, and with key stakeholders.
• Minimum of 10 years of experience in product management roles, with a proven track record of success in driving the development and launch of innovative products.
• Experience with AI technologies and Service Management or related domains (e.g., ITSM, ITOM, DevOps, etc).
• Excellent analytical skills, with the ability to translate complex technical concepts into clear product requirements.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
• Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market landscape.
• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
  

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