Principal Site Reliability Engineer - OpenShift Dedicated

at  Red Hat Inc

The Red Hat
Site Reliability Engineering
(SRE) team is looking for a Principal Software Engineer to join us. In this role, you will develop, scale, and operate our
OpenShift managed cloud services
. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.
On the

• Manage, deploy, and operate cloud solutions at scale using the principles of Site Reliability Engineering
• Participate in the design and development of new features to enable OpenShift ‘as-a-service’ across multiple public clouds
• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of OpenShift clusters deployed across multiple public clouds
• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
• Interact with multiple teams within Red Hat and with the open source community to contribute to both the upstream and downstream projects to deliver functionality
• Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management
• Perform software updates, peer code reviews, testing, and CVE analysis; respond to security threats
• Interact with automated monitoring and healing infrastructure to ensure healthy environments
• Provide engineering support to Red Hat’s global technical support team to resolve customer issues
• Help and develop peers through knowledge sharing, mentoring and collaboration
• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment
• Participate in a follow-the-sun on-call rotatio